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What is Mopinion?

Comprehensive Digital Feedback Software Mopinion is an innovative platform designed for digital businesses to effectively gather, interpret, and respond to feedback across all digital channels, including websites, mobile applications, and emails. With Mopinion, users can design personalized online feedback forms that feature multiple customer experience metrics such as NPS, CES, and CSAT, which can be triggered based on specific user interactions like mouse movement or time spent on a page. The platform also offers detailed visualizations through customizable dashboards, advanced text analytics, and intelligent tagging. Additionally, users benefit from proactive notifications, role-specific views, and seamless integration with project management tools like Trello and Asana, enhancing teamwork and feedback collaboration within their digital teams. +Personalized feedback forms +Instantaneous data insights +API integrations +Diverse CX metrics +Text analysis capabilities +Sophisticated reporting features Mopinion's subscription plans begin at $35 USD per month, providing an accessible solution for businesses looking to improve their customer engagement and feedback processes.

What is Kaya?

Kaya simplifies the process of monitoring and analyzing all your marketing activities from a unified platform. Its fully customizable interface removes the necessity for manual tasks, allowing you to connect your tools and start immediately. With the ability to track crucial metrics across various channels and platforms, such as Marketing Spend, ROAS, and Channel Revenue, you can access this information through intuitive dashboards and receive daily updates via Slack. You can also effortlessly visualize your marketing KPIs using pre-designed reports that reveal trends and highlight areas that may require further focus. Kaya effectively consolidates, cleans, and enhances data from multiple sources while requiring no technical skills from the user. Additionally, it improves your campaign performance with an intelligent algorithm that monitors your campaigns and offers proactive recommendations at all times. This all-encompassing strategy guarantees that you're consistently informed, empowering you to adjust your marketing tactics as needed, ultimately leading to more successful outcomes.

Media

Media

Integrations Supported

Google Analytics
Slack
Adobe Analytics
Adobe Marketo Engage
Asana
Basecamp
Contentsquare
HubSpot CRM
HubSpot Customer Platform
Intercom
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
WordPress
Zapier
Zendesk

Integrations Supported

Google Analytics
Slack
Google Ads

API Availability

API Availability

Pricing Information

$229/month
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote

Pricing Information

$79 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Mopinion

Date Founded

2013

Company Location

Netherlands

Company Website

www.mopinionlabs.com

Company Facts

Organization Name

Kaya

Company Location

United Kingdom

Company Website

www.usekaya.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Community Feedback Tools
Surveys
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

Marketing Analytics

Dashboard
Website Analytics

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey

Text Analytics

Not specified

Visual Feedback

Not specified

Categories and Features

Marketing Analytics

Not specified

Web Analytics

Not specified

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