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What is Mosaic by MethodWorx?
Mosaic is an incredibly versatile hospitality application tailored for medium to large hospitality organizations, enabling them to develop fully branded mobile applications that boost customer interaction, encourage loyalty, and streamline operational processes. In contrast to traditional white-label options, it features a modular native app architecture that grants brands enhanced flexibility while reducing the costs and time involved in developing entirely custom solutions. This application equips businesses to manage vital guest experiences directly through the app, offering functionalities such as in-app ordering, pay-at-table capabilities, reservations, and effective payment processing via existing gateways. Furthermore, Mosaic prioritizes loyalty and personalization, incorporating elements like gamification, customized offers, and seamless integration with loyalty platforms, facilitating stronger direct connections between operators and their customers. By adopting this forward-thinking strategy, businesses not only improve user experience but also significantly increase repeat patronage and foster long-term customer loyalty. Thus, Mosaic stands out as a transformative tool in the hospitality industry, driving innovation and enhancing service delivery.
What is EBER?
Transform your approach to loyalty into a vibrant reality that cultivates lasting connections with customers, increases your profits, and strengthens your brand's image. Our comprehensive platform enables you to launch a loyalty program similar to that of top brands in mere days instead of months. By taking the customer experience to the next level beyond simple loyalty, we provide robust solutions for gathering insights, obtaining feedback, encouraging referrals, and implementing gamification that enrich your engagement tactics. Capitalize on every opportunity to create meaningful connections with your audience by leveraging automated, targeted communications that strike a chord during pivotal moments. With our consumer-centric CRM, you will acquire a thorough understanding of customer demographics, purchasing patterns, and beyond. This knowledge equips your team to deliver exceptional customer service effectively. Moreover, our gift card feature, which includes cash value, acts as a powerful revenue-generating strategy by allowing customers to share your brand with their friends and family through gifting. By enhancing customer loyalty and engagement, you ultimately foster a thriving business ecosystem that benefits all parties involved. This approach not only supports your growth but also establishes a strong foundation for sustained success in the future.
Integrations Supported
Adyen
Braintree
Clutch
Deliverect
Deliveroo
DoorDash
Feed It Back
Grubhub
Hapi
Oracle Cloud Infrastructure
Integrations Supported
Adyen
Braintree
Clutch
Deliverect
Deliveroo
DoorDash
Feed It Back
Grubhub
Hapi
Oracle Cloud Infrastructure
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MethodWorx
Date Founded
2009
Company Location
United Kingdom
Company Website
mosaichospitality.app/
Company Facts
Organization Name
EBER
Date Founded
2015
Company Location
Singapore
Company Website
eber.co
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management