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What is Motion.io?
Motion.io is an all-encompassing client portal and project management platform specifically designed for businesses focused on service delivery, with the goal of improving client interaction efficiency. It offers user-friendly, customizable portals that enable clients to participate without the need for login credentials, allowing them to effortlessly upload files, fill out forms, track projects, and communicate with teams. The platform features a task builder that enables companies to assign tasks effectively while automatically reminding clients of crucial actions such as signing documents or submitting information. Moreover, Motion.io includes electronic signature functionality, enabling clients to complete contracts directly within their portals, enhancing convenience. Clients gain access to a project tracker that provides clear visibility into every stage of their projects, reducing the necessity for frequent status update meetings. In addition, the platform’s integrated inbox consolidates all client communications—including messages and support inquiries—into a single, user-friendly dashboard, thereby simplifying the management of client interactions. This comprehensive methodology not only boosts productivity but also cultivates more robust relationships with clients, ultimately leading to increased satisfaction and loyalty. As a result, businesses can operate more smoothly, making it easier to meet client needs and expectations.
What is EverAfter?
Rather than bombarding your clients with a flurry of emails filled with attachments or spreadsheets, the emphasis should be placed on delivering genuine value. Develop tools that incorporate call recordings, documents, key performance indicators, contracts, and task lists to streamline the process. Create automated hubs that assemble tasks, written content, videos, surveys, and more, simplifying access to essential resources. Customer Success Managers (CSMs) dedicate a significant portion of their time to onboarding new users, frequently addressing the same inquiries multiple times. Introduce an automated onboarding journey that retains a personal touch, making the experience smoother for users. Additionally, the challenge of communicating with customers is compounded by the multitude of channels involved, leading to a lack of a centralized source of information. As a result, customers tend to respond reactively to their CSMs' efforts, prolonging the onboarding timeline and necessitating frequent follow-ups to ensure that essential steps are completed and that users gain proficiency with the product. This shift towards automation not only enhances efficiency but also fosters a more engaging and supportive customer experience.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Motion.io
Date Founded
2022
Company Location
United States
Company Website
motion.io
Company Facts
Organization Name
EverAfter
Company Location
Israel
Company Website
www.everafter.ai/
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Categories and Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis