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What is MouseStats?

Record the genuine interactions of users navigating your website as if capturing a film, allowing you to replay their journeys for analysis. By diving into the multitude of authentic user engagements on your platform, you can uncover valuable insights regarding their preferences. Engage in the activities you wish to observe and watch the playback of recorded sessions in the demo, or inquire for further information. This comprehensive solution adeptly collects, processes, visualizes, and interprets the behaviors of visitors across all devices, including desktops, tablets, and smartphones. Encourage your users to provide feedback, giving you their valuable perspective. Combining statistical insights with real user input offers a powerful strategy for identifying issues and generating innovative ideas straight from the audience. You can also design your own detailed multi-step surveys, collecting responses through set multiple-choice questions or allowing users to express their thoughts openly. Furthermore, keep track of how visitors interact with your forms; soon, you'll be equipped with an insightful report that can greatly improve the effectiveness of your forms. By analyzing user interactions alongside their feedback, you can continually enhance the overall experience on your website, ensuring it meets their evolving needs. Ultimately, this approach fosters a deeper connection with your audience while driving continuous improvement.

What is Cerebri AI?

CVX 3 will revolutionize your view on customer experience, showcasing the effectiveness of real-time data in enhancing customer engagement and boosting revenue streams. By leveraging cutting-edge artificial intelligence to analyze customer journeys, you will gain a significantly deeper insight into consumer behavior. Utilizing sophisticated data engineering, it crafts customer journeys that assess all critical performance indicators (KPIs) and identifies the next-best actions and offers (NBAs/NBOs) in under a second—this is the essence of genuine real-time customer experience. This innovative approach to real-time CX is versatile, applicable in digital commerce, customer support centers, and connected vehicles alike. Furthermore, Cerebri AI CVX 3 streamlines AI processes, significantly shortening the time required to implement AI-driven insights into operational workflows. The platform also features integrated low-code tools, providing the adaptability necessary to modify logic as business needs evolve, ensuring that your customer experience strategy can keep pace with changing market dynamics.

Media

Media

Integrations Supported

Convert Experiences
Freshpaint
Google Analytics
Google Tag Manager
Unbounce
WordPress
Zendesk

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Or $25 per month if billed annually

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

MouseStats

Date Founded

2012

Company Location

Canada

Company Website

www.mousestats.com

Company Facts

Organization Name

Cerebri

Date Founded

2016

Company Location

United States

Company Website

www.cerebriai.com

Categories and Features

Heatmap

Not specified

Survey

Not specified

Web Analytics

Form Analytics

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Customer Profiles
Predictive Analytics

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