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What is MouseStats?

Record the genuine interactions of users navigating your website as if capturing a film, allowing you to replay their journeys for analysis. By diving into the multitude of authentic user engagements on your platform, you can uncover valuable insights regarding their preferences. Engage in the activities you wish to observe and watch the playback of recorded sessions in the demo, or inquire for further information. This comprehensive solution adeptly collects, processes, visualizes, and interprets the behaviors of visitors across all devices, including desktops, tablets, and smartphones. Encourage your users to provide feedback, giving you their valuable perspective. Combining statistical insights with real user input offers a powerful strategy for identifying issues and generating innovative ideas straight from the audience. You can also design your own detailed multi-step surveys, collecting responses through set multiple-choice questions or allowing users to express their thoughts openly. Furthermore, keep track of how visitors interact with your forms; soon, you'll be equipped with an insightful report that can greatly improve the effectiveness of your forms. By analyzing user interactions alongside their feedback, you can continually enhance the overall experience on your website, ensuring it meets their evolving needs. Ultimately, this approach fosters a deeper connection with your audience while driving continuous improvement.

What is Cerebri AI?

CVX 3 will revolutionize your view on customer experience, showcasing the effectiveness of real-time data in enhancing customer engagement and boosting revenue streams. By leveraging cutting-edge artificial intelligence to analyze customer journeys, you will gain a significantly deeper insight into consumer behavior. Utilizing sophisticated data engineering, it crafts customer journeys that assess all critical performance indicators (KPIs) and identifies the next-best actions and offers (NBAs/NBOs) in under a second—this is the essence of genuine real-time customer experience. This innovative approach to real-time CX is versatile, applicable in digital commerce, customer support centers, and connected vehicles alike. Furthermore, Cerebri AI CVX 3 streamlines AI processes, significantly shortening the time required to implement AI-driven insights into operational workflows. The platform also features integrated low-code tools, providing the adaptability necessary to modify logic as business needs evolve, ensuring that your customer experience strategy can keep pace with changing market dynamics.

Media

Media

Integrations Supported

Convert Experiences
Freshpaint
Google Analytics
Google Tag Manager
Salesforce
Unbounce
WordPress
Zendesk

Integrations Supported

Convert Experiences
Freshpaint
Google Analytics
Google Tag Manager
Salesforce
Unbounce
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MouseStats

Date Founded

2012

Company Location

Canada

Company Website

www.mousestats.com

Company Facts

Organization Name

Cerebri

Date Founded

2016

Company Location

United States

Company Website

www.cerebriai.com

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

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