Aisera Reviews & Ratings

Aisera

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Alternatives to Consider

  • Serviceaide Reviews & Ratings
    4.1 out of 5 stars 244 Ratings
    Company Website for Serviceaide
  • Google AI Studio Reviews & Ratings
    4.8 out of 5 stars 42 Ratings
    Company Website for Google AI Studio
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,478 Ratings
    Company Website for Zendesk
  • Pipefy Reviews & Ratings
    4.6 out of 5 stars 594 Ratings
    Company Website for Pipefy
  • Freshservice Reviews & Ratings
    4.6 out of 5 stars 2,173 Ratings
    Company Website for Freshservice
  • Anaconda Reviews & Ratings
    4.4 out of 5 stars 625 Ratings
    Company Website for Anaconda
  • Gemini Enterprise Agent Platform Reviews & Ratings
    4.3 out of 5 stars 1,161 Ratings
    Company Website for Gemini Enterprise Agent Platform
  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,065 Ratings
    Company Website for NinjaOne
  • G-P Reviews & Ratings
    4.4 out of 5 stars 1,133 Ratings
    Company Website for G-P
  • Paycom Reviews & Ratings
    4.6 out of 5 stars 8,504 Ratings
    Company Website for Paycom

What is Moveworks?

The Moveworks AI platform combines advanced machine learning, conversational AI, and Natural Language Understanding (NLU) with deep connections to various enterprise systems, enabling full automation of IT support issue resolution. Our technology is designed to understand the specific language of businesses and the common challenges faced in IT support, allowing for instant assistance while also learning and enhancing its skills over time. Moveworks makes acquiring workplace support a seamless experience, ensuring that users encounter minimal obstacles. Central to our platform is the Intelligence Engine, a robust AI component that facilitates its operations. This innovative system transforms complex resources into straightforward solutions, significantly improving the overall user experience. By focusing on these advancements, we aim to optimize IT support processes and equip employees with effective tools for resolving their issues efficiently. In this way, Moveworks not only addresses immediate concerns but also contributes to a more productive workplace environment.

What is Aisera?

Aisera is pioneering advancements in technology with a groundbreaking solution that transforms the landscape for both businesses and their clients. This innovative AI system delivers a tailored and anticipatory experience, automating support and operations across a variety of industries such as HR, IT, sales, and customer service. By enabling users with self-service capabilities akin to those found in consumer applications, Aisera empowers organizations to take charge of their processes. Furthermore, Aisera propels your transition toward a more efficient future through the dynamic potential of digitalization. By harnessing insights from user and service behavior, Aisera streamlines tasks, actions, and essential business functions. It also boasts seamless integration with major platforms, including Salesforce, Zendesk, and ServiceNow, and collaborates effectively with other industry leaders such as Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta. Ultimately, Aisera is not just enhancing operational efficiency; it is reshaping the way businesses connect and engage with their customers.

Media

Media

Integrations Supported

OfficeSpace Software
Onehouse

Integrations Supported

8x8
Adobe Marketo Engage
Cherwell Software
Confluence
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
Okta
Operata
Salesforce
ServiceNow
ServiceNow Knowledge Management
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Moveworks

Date Founded

2016

Company Location

United States

Company Website

www.moveworks.com/platform

Company Facts

Organization Name

Aisera

Date Founded

2017

Company Location

United States

Company Website

aisera.com

Categories and Features

AI Agents for HR

Not specified

AI IT Agents

Not specified

AI Orchestration

Not specified

AI-Powered ITSM Tools

Not specified

IT Service

Not specified

Machine Learning

Not specified

Categories and Features

Agentic AI

Not specified

Agentic Orchestration

Not specified

AI Agents for HR

Not specified

AI Customer Service

Not specified

AI Gateways

Not specified

AI IT Agents

Not specified

AI Orchestration

Not specified

AI Tools

Not specified

AI Voice Agents

Not specified

AI-Powered ITSM Tools

Not specified

AIOps

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Not specified

Customer Intelligence

Not specified

Customer Service

Not specified

Help Desk

Not specified

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Voice Bot

Not specified

Popular Alternatives

Guru Reviews & Ratings

Guru

5.0 out of 5 stars

Popular Alternatives

Forethought Reviews & Ratings

Forethought

4.3 out of 5 stars
Wizr.ai Reviews & Ratings

Wizr.ai

Wizr AI
Aisera Reviews & Ratings

Aisera

4.0 out of 5 stars
KronoDesk Reviews & Ratings

KronoDesk

Inflectra