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What is My County Apps?

We provide a wide range of services and solutions designed to boost customer interaction while optimizing your office workflows. Our offerings include mobile applications, iPad kiosks, web services, mail handling, and credit card processing, ensuring you have everything needed to make your everyday tasks easier. County Web is specifically designed to create a seamless online experience, facilitating smoother transactions for your customers. This platform reduces transaction times by requiring fewer clicks and page loads compared to other alternatives. Our reporting and reconciliation tools are crafted to save precious time for county personnel, developed entirely from user insights. In addition, we offer a perfect solution: a satellite courthouse location at a greatly reduced expense. By implementing satellite kiosk terminals throughout your county, you can broaden your reach beyond conventional courthouses! Our committed team takes care of all logistics and installation, enabling you to effortlessly witness an increase in renewals. Moreover, this forward-thinking strategy not only improves accessibility but also enhances community satisfaction, contributing to a more positive public perception. This comprehensive approach ensures that both your office operations and customer experiences are significantly enhanced.

What is GovMetric?

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Breeze Group

Date Founded

2015

Company Location

United States

Company Website

www.mycountyapps.com

Company Facts

Organization Name

GovMetric

Company Location

United Kingdom

Company Website

www.govmetric.com

Categories and Features

Government

License Issuance
Self Service Portal
Taxation & Assessment
Utility Billing

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

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