Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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EcholoNEcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It enables organizations to manage service processes, workflows, assets, knowledge, customer information and business processes within one integrated environment. At the core of EcholoN is the Enterprise Application Framework. It provides the foundation for configuring workflows, forms, data structures, roles and business logic and for creating individual business applications on the same platform. This makes EcholoN suitable for organizations that need more than a standard ticketing or help desk solution. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract management, complaint processes, quality management, maintenance and technical field service. Integrated workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual work. Enterprise Service Management extends these capabilities beyond IT to departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, workflow automation and custom enterprise applications. Organizations can start with established service management processes and expand the platform as requirements evolve.
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What is My Site Radar?
My Site Radar is a cutting-edge online platform aimed at empowering independent field service experts and small businesses to efficiently manage their customer locations and prepare for visits. This tool enhances the organization of client sites, enabling users to effectively plan their routes while ensuring that all necessary customer information is easily accessible when they arrive at each job location. By concentrating on individual customer sites, it allows professionals to keep track of client whereabouts and store critical details for upcoming visits, thus reducing the reliance on memory or chaotic notes. Designed specifically for mobile professionals who often travel to multiple sites, it supports quick reviews of location specifics during their daily planning. The service is particularly beneficial for solo entrepreneurs and small field-service teams in search of a reliable location management tool. Users can opt for a free tier that supports up to 20 sites, while the Unlimited plan, which removes this limitation, is offered on a monthly or annual subscription basis. This adaptable pricing model provides users with the flexibility to select the plan that aligns best with their business requirements. Additionally, My Site Radar's user-friendly interface ensures that managing client locations becomes a seamless part of their workflow.
What is FieldEx?
FieldEx offers a cutting-edge, cloud-based platform aimed at optimizing field service management and computerized maintenance management for businesses that require efficient task coordination across different locations. The solution allows teams to effectively organize both preventive and emergency tasks, assign technicians, create work orders, carry out inspections, and keep track of equipment, assets, parts, and progress of jobs. Field personnel can easily access their tasks through mobile applications, enabling them to provide real-time updates on their work and document service information from the field. Managers gain the advantage of being able to strategically allocate resources and maintain detailed service records across various sites, ensuring a well-organized operation. This adaptable system accommodates a variety of functions such as facilities maintenance, HVAC and commercial equipment repairs, industrial maintenance, equipment installation, and multi-trade field services. By bridging the gap between office planning and on-site implementation, FieldEx utilizes customizable workflows that are suited to different job types, helping organizations to move away from paper documentation and chaotic record-keeping towards a streamlined operational framework. This integration not only promotes effective communication but also significantly boosts productivity for field teams, ultimately leading to improved service delivery and customer satisfaction. Moreover, the comprehensive insights provided by the platform enable organizations to make data-driven decisions that further enhance their operational efficiency.
Media
No images available
Integrations Supported
Integrations Supported
Calendly
Google Calendar
Microsoft 365
Microsoft Power BI
Xero
API Availability
API Availability
Has API
Pricing Information
$14.99/month
Free plan for up to 20 sites. Unlimited provides unlimited sites and full access for $14.99/month or $119.99/year.
Free Version
Pricing Information
$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Not specified
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
My Site Radar
Date Founded
2026
Company Location
United States
Company Website
mysiteradar.app
Company Facts
Organization Name
Fieldex Pte. Ltd.
Date Founded
2018
Company Location
Singapore
Company Website
www.fieldex.com
Categories and Features
Field Service Management
Not specified
Categories and Features
CMMS
Not specified
Field Service Management
Not specified