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What is MyClient?

Your organization is made up of various elements, such as clients, resellers, infrastructure, support, monitoring, reporting, and billing systems, among others. It's likely that you utilize multiple systems, which may include the standard configuration provided by Ahsay. MyClient offers a comprehensive selection of both standard and fully customizable reports that cater to internal purposes as well as interactions with customers. In addition to taking over the default backup success reporting from your backup solution, MyClient can automatically dispatch these reports to your clients through email. Our reporting tools are crafted to be straightforward and succinct, capable of consolidating data from different backup sets, various backup products, and multiple schedules. Whether you are using one backup software or several, and regardless of the number of backup servers in operation, effective management is essential for maintaining smooth performance and reliability across all systems. By adopting this streamlined strategy, you can greatly boost your operational efficiency and enhance customer satisfaction, ultimately leading to a more productive enterprise. Furthermore, this level of organization can foster better relationships with your clients and improve overall service delivery.

What is Backup Radar?

Backup Radar stands out as a frontrunner in the realms of backup oversight, compliance assurance, and detailed reporting. Their innovative software, which automates end-to-end processes, serves as a groundbreaking solution that minimizes data loss while enhancing overall efficiency. Additionally, it provides increased visibility across various backup systems, making management simpler. With the capability to identify and rectify real-time backup issues, users can integrate this tool seamlessly with their preferred MSP platforms, such as RMM and PSA, as well as other productivity applications. The intelligent automation features help optimize workflows and establish consistent policies. Key features include the ability to detect stalled backup jobs through a no-results view, enabling monitoring via customizable dashboards and perspectives within the Backup Radar portal. The software also facilitates the grouping, automatic appending, and closure of tickets, ensuring that users only receive notifications that require action. Furthermore, it generates compliance reports tailored for clients with regulatory needs and offers both monthly and weekly reporting to help track trends in backup errors effectively. This comprehensive suite of tools empowers businesses to maintain robust backup practices while fostering a proactive approach to data management.

Media

Media

Integrations Supported

Acronis Cyber Infrastructure
Afi.ai
Autotask PSA
Axcient DRaaS
Azure App Service
BrightGauge
Comet Backup
ConnectWise PSA
Datto RMM
Datto SIRIS
IT Glue
Kaseya BMS
MyGlue
N-able MSP Manager
Network Glue
ScalePad Lifecycle Manager
ServiceNow
SkyKick

Integrations Supported

Acronis Cyber Infrastructure
Afi.ai
Autotask PSA
Axcient DRaaS
Azure App Service
BrightGauge
Comet Backup
ConnectWise PSA
Datto RMM
Datto SIRIS
IT Glue
Kaseya BMS
MyGlue
N-able MSP Manager
Network Glue
ScalePad Lifecycle Manager
ServiceNow
SkyKick

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyClient

Date Founded

2008

Company Location

New Zealand

Company Website

www.myclientglobal.com

Company Facts

Organization Name

Backup Radar

Date Founded

2015

Company Location

Louisiana

Company Website

www.backupradar.com

Categories and Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Categories and Features

Backup

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Center Backup

Continuous Data Protection
Deduplication
Encryption
File Archival
File Compression
Platform Agnostic
Regular Snapshots
Reporting / Analytics

Database Backup

Automatic Backup
Backup Locations
Backup Scope Settings
Differential Backup
Filegroup Backup
Full Backup
Incremental Backup
Manual Backup
Multiple Backups

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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