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What is MyIT CRM?

The MyIT CRM initiative is tailored to meet the needs of both solo and multi-employee computer repair businesses. Originally built on the now-obsolete and unsupported citecrm open source framework from SourceForge, the project has seen extensive improvements and bug resolutions since its launch. Crafted by industry professionals with firsthand experience in computer repair and servicing, MyIT CRM strives to provide the most relevant and effective free CRM solutions for this niche. Furthermore, we deeply appreciate the valuable input from our community via the forum, which facilitates the active identification and fixing of new features and issues. This collaborative model not only enhances user involvement but also enables them to contribute significantly to the software's ongoing development. We believe that transparency is essential, and therefore, we ensure that our code remains fully accessible at all times, reinforcing our dedication to openness. Our objective is to deliver the highest quality CRM software package—whether free or paid—explicitly designed for the computer repair and services industry. Additionally, we are committed to continuously gathering user insights, ensuring that our software adapts to the dynamic requirements of this sector. By doing so, we aim to foster a community-driven atmosphere that supports innovation and responsiveness.

What is Fixitize?

Fixitize is a comprehensive management software built specifically for repair shops looking to modernize and streamline their entire workflow. It centralizes ticketing, work orders, job tracking, inventory management, quoting, scheduling, and POS into one cohesive platform that’s easy for teams to adopt. The system gives owners total visibility into repair lifecycles—from customer check-in to diagnostics, approvals, part usage, and final payment. With automated reminders, smart notifications, and customizable workflows, Fixitize reduces errors and accelerates repair turnaround time. Its advanced inventory tools ensure every component, screen, cable, or small part is accounted for, minimizing stockouts and improving profitability. Technicians and managers can collaborate seamlessly while real-time dashboards deliver insights into job status, sales, expenses, labor, and productivity. The platform’s flexibility makes it a perfect fit for cell phone repair shops, electronics repair centers, computer repair businesses, and enterprise-level operations. Built-in employee tools streamline scheduling, time tracking, and payroll, removing manual administrative burden. Whether you’re running a small shop or managing multiple busy locations, Fixitize scales effortlessly to support your growth. With Fixitize, repair shops gain the clarity, control, and efficiency needed to operate at their highest potential.

Media

Media

Integrations Supported

Twilio

Integrations Supported

Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyIT CRM

Date Founded

2009

Company Website

myitcrm.sourceforge.net

Company Facts

Organization Name

Fixitize

Date Founded

2023

Company Location

Australia

Company Website

fixitize.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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