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What is MyPlace?

MyPlace is a tailored guest engagement solution for the hospitality sector, enabling establishments to collect verified guest data, increase five-star reviews, and optimize marketing strategies by converting everyday interactions—like Wi-Fi access, QR code scanning, and check-ins—into meaningful customer insights and actionable information. The platform is designed to integrate effortlessly with popular Wi-Fi systems from trusted brands such as Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, which means no extra hardware is required. It also features a customizable branded captive portal that allows guests to log in using either their email or social media accounts, while capturing and authenticating email addresses and demographic details in real time for efficient marketing list creation. In addition to this, MyPlace offers Wi-Fi marketing tools that align guest engagement with various CRM and marketing systems, including Mailchimp, HubSpot, Klaviyo, Salesforce, and Zapier, enabling the automatic rollout of marketing campaigns. Furthermore, it includes a reputation management feature that compiles reviews, employs sophisticated AI-driven responses, and channels positive feedback to public review platforms, helping hospitality venues sustain a robust online reputation. This all-encompassing strategy for guest engagement not only improves guest experiences but also significantly boosts operational efficiency, making it an invaluable tool for any hospitality business. Ultimately, MyPlace empowers establishments to fully leverage customer interactions, driving both loyalty and satisfaction.

What is Kiwire?

Kiwire functions as a versatile platform that enables businesses to grant guest or user access to Wi-Fi and network services effectively. It boasts a customizable splash portal alongside advanced proximity targeting, marketing features, advertising tools, and analytical capabilities designed to elevate the Wi-Fi experience for users. Companies can create a distinctive and appealing landing page that not only represents their brand image but also captivates their audience effectively. Customers can log in through multiple options, including popular social media sites such as Facebook, Instagram, WeChat, LINE, and Kakaotalk, as well as using email, hotel property management systems, One-Time-Password (SMS), coupons, vouchers, subscriptions, and more. The platform also includes a user-friendly dashboard that maintains updated customer data and collects guest profile details such as demographics, locations, and interests with ease. Additionally, Kiwire offers specialized Wi-Fi analytics for retail, enterprises, and other high-traffic areas, providing access to essential insights that enable thorough customer analysis and a deeper understanding of visitor behavior. By leveraging this valuable data, businesses can customize their services and marketing approaches to better align with customer preferences and expectations. Ultimately, Kiwire empowers companies to enhance their customer engagement and satisfaction through informed decision-making.

Media

Media

Integrations Supported

Cisco Meraki
Constant Contact
Facebook
Hive
HubSpot CRM
Klaviyo
Mailchimp
Salesforce
UniFi Identity
Zapier
dotdigital Engagement Cloud

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

$300 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

MyPlace

Date Founded

2017

Company Location

Ireland

Company Website

myplace.app/

Company Facts

Organization Name

Synchroweb Technology

Date Founded

1999

Company Location

Malaysia

Company Website

www.synchroweb.com

Categories and Features

WiFi Marketing

Not specified

Categories and Features

Portal

Content Management

WiFi Marketing

Not specified

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Kiwire Reviews & Ratings

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Synchroweb Technology