Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is MyQuality?
MyQuality is a cutting-edge software solution that utilizes your data to create detailed reports tailored to your specific requirements, revealing potential opportunities and offering an unbiased evaluation of results. With all vital information readily available, you can track the progress of teams and individuals in real-time. This platform manages the entire quality assurance process, which includes quality monitoring, coaching, calibration, and dispute resolution, while presenting your data in customizable formats designed to fit your organization's unique needs, allowing you to gain valuable, data-driven insights. You have the convenience of accessing real-time information from any internet-connected device at any time. Experience limitless reporting options that can be customized to align perfectly with your existing forms. MyQuality also facilitates the seamless integration of external data sources, such as customer satisfaction scores, CRM systems, staff rosters, and speech analytics, enhancing its functionality. Furthermore, the adaptable interface is designed to support every role within your organization, ensuring that all team members can leverage its capabilities effectively. By utilizing MyQuality, you can turn your data into practical strategies that enhance performance and yield better outcomes, ultimately fostering a culture of continuous improvement throughout your organization. Embrace this innovative tool to maximize the potential of your data and drive your business forward.
What is Convirza?
Convirza stands out as the leading solution for optimizing and tracking enterprise calls. By merging conventional call tracking methods with advanced phone call analysis, Convirza offers a comprehensive approach. Utilizing cutting-edge algorithms and speech recognition capabilities, it evaluates lead quality, tracks conversions, and implements effective marketing automation strategies. Our platform empowers advanced marketers to enhance their decision-making processes, boost revenue, and elevate their closing rates. With Convirza, businesses can gain valuable insights that drive success and foster growth.
Integrations Supported
Acquisio
Google Analytics
Nekton.ai
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$4.00
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
JLodge
Company Location
United States
Company Website
jlodge.com/deeper-insights/my-quality/
Company Facts
Organization Name
Convirza
Date Founded
2001
Company Location
United States
Company Website
www.convirza.com
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking