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features
design
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What is MyScript Calculator?

One of the most straightforward ways to conduct calculations is to write them down in a classic manner, while receiving immediate results in real-time. Users can modify their calculations interactively by simply adding or removing elements with a quick swipe. Whether you seek quick conversions and calculations or favor a slower, more deliberate method with on-demand computing, the decision rests with you. Results are available in multiple formats, including decimal, fraction, or mixed numbers, and for trigonometric functions, you can choose between radians or degrees. If you encounter a shortage of space during extensive calculations, you can effortlessly continue on the next line, and even perform several calculations across different lines simultaneously. The drag-and-drop functionality simplifies the arrangement of intricate multi-step processes, allowing for the movement of numbers between the canvas, memory bar, or other applications. Moreover, you can easily store numbers from the toolbar for future reference, dragging them back onto the canvas whenever necessary. All prior calculations are automatically saved, giving you the ability to conveniently access and reuse any entry from your log. This versatile approach not only boosts efficiency but also makes the calculation experience more engaging and intuitive, while fostering a greater sense of control over your mathematical tasks. You can explore various strategies to enhance your workflow, ensuring that every calculation is tailored to your specific needs.

What is Call Center Designer?

Determine the ideal number of agents required to meet your desired service levels by analyzing the requirements on an hourly, half-hourly, or quarter-hourly basis, ensuring you can effectively handle the varying call volumes encountered each day of the week. This analysis includes assessing the necessary number of agents and phone lines to address fluctuations in call volume. You can visualize, print, or export these findings to Excel for further manipulation. Input vital data from your call center, such as call volumes, operational costs, incoming calls, intervals between arrivals, average call lengths, after-call processing durations, maximum wait times for callers, and your targeted service metrics. This comprehensive data entry will provide access to performance metrics generated by Call Center Designer, allowing you to create hard copies of these statistics. Furthermore, all information entered, along with derived metrics, can be conveniently saved for future access and retrieval. With just a few clicks, all analytical computations and visual representations can be exported to Excel or Word, simplifying the reporting process. To improve your staffing and trunking calculations, Call Center Designer utilizes customized versions of the Erlang C and Erlang B probability algorithms, offering advanced functionality that not only boosts operational efficiency but also supports long-term resource management strategies. Utilizing these features can significantly enhance your call center's responsiveness and adaptability to changing demands.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$2.99 per month
Free Version
Free Trial Offered?

Pricing Information

$179.95 one-time payment
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyScript

Company Location

France

Company Website

www.myscript.com/calculator/

Company Facts

Organization Name

Portage Communications

Company Website

portagecommunications.com

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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