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What is MyStay?

Transform the guest experience with our cutting-edge contactless solution, MyStay, which aims to enhance service quality and increase revenue for both hotels and their patrons. We take pride in the recognition of the MyStay Free Contactless Kit by the United Nations World Tourism Organization (UNWTO), supported by the World Health Organization (WHO), as the most thorough global initiative to mitigate the impact of COVID-19 on the tourism sector. Greet your guests warmly and offer them appealing options, including hotel transfers, before they even set foot in your establishment. Guide them to an interactive platform that features a smart catalog filled with your services and vital information they might need. This ensures that guests can effortlessly find and order what they desire with just a click on their smartphones or computers. Streamline the check-in process online to reduce wait times at the reception, allowing guests to fill out necessary forms ahead of time for their convenience. Moreover, present a customizable mobile-friendly map of nearby attractions to further enrich their experience. By incorporating these features, you not only enhance the quality of your guests' stay but also build lasting loyalty and inspire them to return. Ultimately, this innovative approach caters to the evolving expectations of modern travelers, ensuring that their needs are met with efficiency and care.

What is GMS Hotel Felix?

Daily operations at the reception rely heavily on essential modules utilized by you and your team for optimal effectiveness. Key features encompass the rapid importation of inquiries from diverse platforms, visually appealing HTML forms for inquiries, and shared text modules that are consistently updated for both the hotel and its surrounding environment, guaranteeing that all computers retrieve the same data. Furthermore, there is an automatic logging of all guest communications along with various other capabilities. The comprehensive version includes a multitude of additional modules at no additional cost, such as a reservation assistant, HTML correspondence tools, an A-Z guest information directory, a GMS mail scanner, and efficient document management systems. Our committed support team is available around the clock throughout the year, ensuring timely responses to facilitate smooth operations for our clients. Presently, guests are required to fill out a registration form upon check-in, providing their personal details, which not only causes inconvenience but also increases the workload for the reception staff. This unnecessary step can result in delays, negatively impacting the overall guest experience, and may prompt the need for a more streamlined check-in process.

Media

Media

Integrations Supported

4SUITES
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
GuestCentrix
Impala
Innkey PMS
LYNX
Little Hotelier
Mews
Opera
Optima
Preno
Rezlynx
Salto
Siesta Extranet
Sirvoy
SiteMinder
Winhotel
apaleo
hoteliga

Integrations Supported

4SUITES
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
GuestCentrix
Impala
Innkey PMS
LYNX
Little Hotelier
Mews
Opera
Optima
Preno
Rezlynx
Salto
Siesta Extranet
Sirvoy
SiteMinder
Winhotel
apaleo
hoteliga

API Availability

Has API

API Availability

Has API

Pricing Information

€0,25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyStay

Date Founded

2016

Company Location

Czech Republic

Company Website

www.gomystay.com

Company Facts

Organization Name

GMS Hutter

Date Founded

2010

Company Location

Austria

Company Website

www.gms.info/hotellerie/gms-hotel-felix/gms-hotel-felix---zusatzmodule-p1568

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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