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Ratings and Reviews 0 Ratings
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What is MyUsage Customer Portal?
Utility companies are facing increasing disruptive challenges in today's market. Technological advancements are altering the way customers interact with both their utilities and the broader environment. By partnering with utility providers, we can predict future technology trends that foster enhanced customer engagement through creative solutions. The influence of technology is profoundly changing the dynamics between utilities and their customers. With MyUsage, customers are provided with valuable information and advanced tools that enable them to address their queries independently, eliminating the need for direct contact with utility representatives. Our goal is to empower customers to effectively manage their own issues, promoting self-sufficiency. Additionally, we offer customers a chance to alleviate their debt by facilitating gradual payments of overdue balances. Consequently, we have successfully helped customers maintain their services while enabling utilities to recover nearly $200 in previously unrecoverable debt for each customer. This strategy encourages customers to make smaller, frequent payments, which aligns with their consumption patterns, ensuring they remain on top of their bills. Moreover, this method not only boosts customer satisfaction but also strengthens the long-term financial health of utility companies, ultimately creating a more sustainable business model for the future. In this way, we are not just addressing immediate needs but also laying the groundwork for a more resilient utility sector.
What is GAS MANager?
The GAS MANager program is intended to generate gas invoices by utilizing either the actual gas consumption or estimated figures for a designated billing period. Initially developed for natural gas cooperatives, this software is also applicable to any utility service that depends on measured consumption, including water supply systems. Since its inception in 1997, GAS MANager has experienced substantial enhancements that allow for the handling of supplementary data, which, while not critical for billing gas, is vital for the smooth functioning of a natural gas cooperative. Numerous improvements have been integrated into the core software package to benefit all users, with select enhancements offered as optional modules. This modular design allows users to customize their experience by choosing features that suit their specific needs, helping to keep the costs associated with GAS MANager manageable. Furthermore, these continuous updates are indicative of the shifting requirements in utility management, ensuring that the software adapts and stays effective in an ever-changing market landscape. Overall, the GAS MANager program stands as a flexible and responsive solution for modern utility billing challenges.
Integrations Supported
Itron Enterprise Meter Data Management
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$8438.00/one-time
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Exceleron Software
Date Founded
1999
Company Location
United States
Company Website
exceleron.com
Company Facts
Organization Name
Custom Data Centre
Company Website
www.customdatacentre.com/gasmanager.htm
Categories and Features
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management