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What is Mya?

Mya functions as a smart concierge specifically designed for vacation rental properties, aimed at assisting owners and property managers while allowing them to retain control over decisions related to their properties, payments, and vendor relationships. Operational around the clock, it responds to guest questions through voice or text in more than 20 languages. Property owners can inform Mya about their properties through engaging conversations, guaranteeing that it possesses the essential details to support guests effectively throughout their stays. When guests encounter problems that require repairs, Mya can create work orders and contact the vendor designated by the property owner; for urgent issues that need immediate attention, it can connect guests with a local concierge. Additionally, Mya works smoothly with various booking and property management systems, allowing operators the freedom to use their chosen platforms without any interruptions. By adeptly handling routine guest inquiries, delivering personalized property information, coordinating maintenance requests, and offering local recommendations, Mya significantly improves the experience for both guests and property owners alike. Its cutting-edge features not only streamline operations but also pave the way for greater satisfaction in the vacation rental market. Ultimately, Mya stands as a transformative force in how vacation rentals are managed and experienced.

What is Bigsib?

Bigsib is an AI-driven chatbot tailored to deliver ongoing customer support for rental hosts. By leveraging sophisticated artificial intelligence and natural language processing, it combines the host's resources and property details to generate customized and precise responses to guest questions. This platform aims to streamline communication, foster personalized engagement, and offers features like response scheduling, manual approval of replies, and automated follow-ups to improve overall efficiency. Additionally, Bigsib's ability to adapt to varying guest needs makes it a valuable tool for enhancing the rental experience.

Media

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Media

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Integrations Supported

Airbnb
Beds24
Cloudbeds
Guesty
Hospitable
Hostaway
Lodgify
Mews
OwnerRez
Smoobu
Vrbo
iGMS

Integrations Supported

API Availability

API Availability

Pricing Information

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.

Pricing Information

$49/month up to 3 listings

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Concierge Inc.

Company Location

United States

Company Website

www.meetmya.ai

Company Facts

Organization Name

Bigsib Technologies

Date Founded

2023

Company Location

United States

Company Website

bigsib.com

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Vacation Rental

Not specified

Categories and Features

Chatbot

Not specified

Concierge

Not specified

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