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What is Mya?

Mya functions as a smart concierge specifically designed for vacation rental properties, aimed at assisting owners and property managers while allowing them to retain control over decisions related to their properties, payments, and vendor relationships. Operational around the clock, it responds to guest questions through voice or text in more than 20 languages. Property owners can inform Mya about their properties through engaging conversations, guaranteeing that it possesses the essential details to support guests effectively throughout their stays. When guests encounter problems that require repairs, Mya can create work orders and contact the vendor designated by the property owner; for urgent issues that need immediate attention, it can connect guests with a local concierge. Additionally, Mya works smoothly with various booking and property management systems, allowing operators the freedom to use their chosen platforms without any interruptions. By adeptly handling routine guest inquiries, delivering personalized property information, coordinating maintenance requests, and offering local recommendations, Mya significantly improves the experience for both guests and property owners alike. Its cutting-edge features not only streamline operations but also pave the way for greater satisfaction in the vacation rental market. Ultimately, Mya stands as a transformative force in how vacation rentals are managed and experienced.

What is EZcare?

Housekeeping, inspections, maintenance, inventory management, linens, and guest and owner portals are merely the starting point; the system is crafted to be both user-friendly and flexible. Easily scale a comprehensive linen and amenities program, catering to both small and large laundry operations with ease. It integrates effortlessly with leading property management software, facilitating smooth data transfers. Prioritizing continuous and immediate communication with on-site staff ensures that information is both timely and accurate. Quickly implement necessary measures to effectively manage protocols as they arise. With EZCARE, business intelligence is always at your fingertips, featuring a suite of tools focused on feedback that enables your entire team to work collaboratively on a unified platform. Unify your operations team to boost guest satisfaction and deliver exceptional service. The system also boasts robust job scheduling tailored to your needs, accompanied by real-time task tracking. Field personnel can swiftly report issues through the mobile app, ensuring that cleaning, inspections, and maintenance adhere to your personalized guidelines. This comprehensive approach not only optimizes operations but also cultivates a more productive working atmosphere, ultimately leading to higher standards of service and improved guest experiences. With the proper tools in place, your team can focus on what truly matters—providing memorable stays for your guests.

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Integrations Supported

Guesty
Airbnb
Beds24
Cloudbeds
Hospitable
Hostaway
Lodgify
Mews
OwnerRez
Smoobu
Vrbo
iGMS

Integrations Supported

Guesty
Barefoot Agent
Escapia
Hostfully
LiveRez
Lodgix
iCalendar

API Availability

API Availability

Pricing Information

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Mac

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Concierge Inc.

Company Location

United States

Company Website

www.meetmya.ai

Company Facts

Organization Name

EZcare

Date Founded

2002

Company Location

United States

Company Website

www.ezcare.io

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Vacation Rental

Not specified

Categories and Features

Vacation Rental

Housekeeping Management

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