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What is Mya?

Mya functions as a smart concierge specifically designed for vacation rental properties, aimed at assisting owners and property managers while allowing them to retain control over decisions related to their properties, payments, and vendor relationships. Operational around the clock, it responds to guest questions through voice or text in more than 20 languages. Property owners can inform Mya about their properties through engaging conversations, guaranteeing that it possesses the essential details to support guests effectively throughout their stays. When guests encounter problems that require repairs, Mya can create work orders and contact the vendor designated by the property owner; for urgent issues that need immediate attention, it can connect guests with a local concierge. Additionally, Mya works smoothly with various booking and property management systems, allowing operators the freedom to use their chosen platforms without any interruptions. By adeptly handling routine guest inquiries, delivering personalized property information, coordinating maintenance requests, and offering local recommendations, Mya significantly improves the experience for both guests and property owners alike. Its cutting-edge features not only streamline operations but also pave the way for greater satisfaction in the vacation rental market. Ultimately, Mya stands as a transformative force in how vacation rentals are managed and experienced.

What is Escapia?

Escapia is designed to draw in new guests while enhancing the overall customer experience. Created by HomeAway Software, it stands out as the most intuitive and all-encompassing vacation rental management solution on the market. By streamlining and unifying back-office functions, Escapia offers tools for managing housekeeping and maintenance, in addition to facilitating real-time distribution of listings across various platforms. This efficiency allows property managers to focus more on guest satisfaction and less on operational challenges.

Media

No images available

Media

Integrations Supported

Vrbo
Airbnb
Beds24
Guesty
Lodgify
Mews
OwnerRez

Integrations Supported

Vrbo
Aidaptive
Avantio
Beyond
Breezeway
EZcare
Gmail
Gueststream VRPc
Hostel Mate
Lynx
Operto Teams
PriceLabs
StayFi
VRWorks

API Availability

API Availability

Pricing Information

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Concierge Inc.

Company Location

United States

Company Website

www.meetmya.ai

Company Facts

Organization Name

Vrbo

Date Founded

1995

Company Location

United States

Company Website

www.escapia.com

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Vacation Rental

Not specified

Categories and Features

Guest Messaging

Not specified

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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