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What is Mya?

Mya functions as a smart concierge specifically designed for vacation rental properties, aimed at assisting owners and property managers while allowing them to retain control over decisions related to their properties, payments, and vendor relationships. Operational around the clock, it responds to guest questions through voice or text in more than 20 languages. Property owners can inform Mya about their properties through engaging conversations, guaranteeing that it possesses the essential details to support guests effectively throughout their stays. When guests encounter problems that require repairs, Mya can create work orders and contact the vendor designated by the property owner; for urgent issues that need immediate attention, it can connect guests with a local concierge. Additionally, Mya works smoothly with various booking and property management systems, allowing operators the freedom to use their chosen platforms without any interruptions. By adeptly handling routine guest inquiries, delivering personalized property information, coordinating maintenance requests, and offering local recommendations, Mya significantly improves the experience for both guests and property owners alike. Its cutting-edge features not only streamline operations but also pave the way for greater satisfaction in the vacation rental market. Ultimately, Mya stands as a transformative force in how vacation rentals are managed and experienced.

What is Guidey?

Our user-friendly web application serves as your digital assistant, delivering all the essential information your guests require, whether it's day or night. This innovative solution allows you to spend less time fielding inquiries, freeing you up to focus on enhancing guest satisfaction. Guideyâ„¢, the web app, empowers you to personalize experiences, ensuring top-notch service consistently. You have the option to upload instructional videos, such as one demonstrating the operation of your washing machine, or provide a link to directions for your favorite dining spots. With a designated guest marketing section, you can facilitate repeat direct bookings, promote your other properties, and gain a competitive advantage in the market. Setting up your Guideyâ„¢ takes less than five minutes through our straightforward online dashboard. You can enrich your Guideyâ„¢ with maps, videos, photos, and PDFs, or you can compose detailed descriptions. Once setup is complete, you will receive a unique link for your property's Guideyâ„¢, which you can easily share with guests via email, WhatsApp, or other communication platforms. With Guideyâ„¢, elevate the guest experience and streamline your hosting duties effortlessly.

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Integrations Supported

Airbnb
Beds24
Cloudbeds
Guesty
Hospitable
Hostaway
Lodgify
Mews
OwnerRez
Smoobu
Vrbo
iGMS

Integrations Supported

API Availability

API Availability

Pricing Information

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.

Pricing Information

$7.99 per month per property
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Concierge Inc.

Company Location

United States

Company Website

www.meetmya.ai

Company Facts

Organization Name

Guidey

Company Location

United Kingdom

Company Website

guideyapp.com

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Vacation Rental

Not specified

Categories and Features

Vacation Rental

Not specified

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