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What is N‑able Passportal?

N-able™'s Passportal™ delivers straightforward and secure solutions for password and documentation management specifically designed for Managed Service Providers (MSPs) and IT Service Providers (ITSPs). This cloud-based platform grants channel partners automated protection for passwords, making it convenient to store, manage, and access passwords and client data from any device with internet connectivity. In addition, N-able™'s Passportal™ features additional value-added services like Documentation Manager™, Site™, and Blink™, which are essential for ensuring compliance with industry regulations. These services also serve to safeguard businesses from data breaches, cyber threats, and vulnerabilities within their networks. By utilizing these comprehensive tools, organizations can enhance their security posture while streamlining their operations simultaneously.

What is IT Portal?

Presenting a comprehensive and adaptable platform designed for the effective management of Knowledge Bases, Documents, Passwords, and Configurations, whether you prefer to host it on our cloud or your own! Users benefit from effortless access to their documentation in both online and offline modes. This solution is not only popular among Managed Service Providers (MSPs) but also serves as a trusted resource for IT departments around the world. Currently, more than 2,500 paying users are actively engaged with the IT Portal, in addition to countless instances that support an unlimited number of users. Our cloud offerings are available across multiple regions, such as the United States, Canada, the United Kingdom, the European Union, and Australia, while also enabling deployment within your private cloud. As IT teams grow, they frequently find themselves burdened by disorganized file shares and unwieldy Excel password lists. This innovative platform provides a secure and organized environment that streamlines information access and sharing pertinent to IT infrastructure. The IT Portal is designed to reduce downtime, improve accountability in documentation practices, and instill confidence in managers and IT professionals regarding a dependable system. With its extensive capabilities, the IT Portal is tailored to meet the dynamic demands of expanding IT teams, ensuring they remain competitive in an increasingly intricate landscape, and empowering them to handle their information management challenges with ease.

Media

Media

Integrations Supported

Autotask PSA
Auvik
ConnectWise Automate
ConnectWise RMM
Kaseya BMS
Microsoft 365
N-able N‑central
NinjaOne
ConnectWise PSA
Datto SIRIS
Microsoft Azure
N-able Take Control

Integrations Supported

Autotask PSA
Auvik
ConnectWise Automate
ConnectWise RMM
Kaseya BMS
Microsoft 365
N-able N‑central
NinjaOne
Domotz
Lucidchart
MYKI
Microsoft Excel
N-able MSP Manager
Passly
RepairShopr
draw.io

API Availability

API Availability

Pricing Information

$18.00/month
Pro User Package Pricing. Add-on: PMaaS; Self-Service Password Reset tools
Free Trial Offered?

Pricing Information

$25 per user per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

N-able

Date Founded

2014

Company Location

United States

Company Website

www.n-able.com/products/passportal

Company Facts

Organization Name

IT Portal

Date Founded

2007

Company Location

United States

Company Website

www.it-portal.com

Categories and Features

Computer Security

Audit Trail
Compliance Management
File Access Control
Security Event Log
Vulnerability Protection

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Document Archiving
Document Assembly
Document Conversion
Document Delivery
Document Indexing
Document Retention
File Recovery
Full Text Search
Version Control

Identity Management

Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
User Activity Monitoring
User Provisioning

IT Documentation

Not specified

IT Service

IT Asset Management
Knowledge Management
Self Service Portal

MSP

Dashboard

Password Management

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
User Management

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Password Management
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Categories and Features

Document Management

Not specified

IT Documentation

Not specified

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