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support 5 out of 5 stars

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What is N‑able N-sight RMM?

N-able N-sight RMM, a cloud-based IT platform, empowers Managed Service Providers (MSPs) to deliver essential technology services in mere hours instead of taking weeks or even months. With intuitive graphical dashboards that emphasize alerts, you can focus on what truly matters for your operations. Built-in remote access and security functionalities ensure that you can effectively support and safeguard your business right from the start. Additionally, you have the option to incorporate extra security measures and add-on services whenever you're ready to enhance your offerings. Among its features, N-able RMM includes remote access, network path visualization, and automated monitoring and upkeep. Furthermore, N-able N-sight RMM is available for download as mobile applications on both Android and iOS, enabling users to address issues from virtually any location. This flexibility allows for seamless management of IT challenges, enhancing operational efficiency.

What is FixFinder?

FixFinder provides an extensive array of self-service resources aimed at empowering users to address their own problems autonomously. It converts complex IT tasks into a user-friendly Q&A format akin to Tier-1 support! You can easily turn your operational manuals into customized Troubleshooting Wizards using a simple decision tree creation tool. Moreover, our desktop application smoothly integrates with a variety of platforms like Autotask, Connectwise, Zendesk, Bloomfire, Sharepoint, StatusPage, and many others that IT teams and managed service providers frequently employ, thus improving overall user experience and productivity. With this setup, assistance is always just a click away, ensuring that resolving issues is faster and more straightforward than it has ever been. This innovative approach not only saves time but also fosters a more independent problem-solving culture among users.

Media

Media

Integrations Supported

Autotask PSA
Acronis Automation
BrightGauge
Control D
Cove Data Protection
DeskDay
IT Glue
MyGlue
N-able EDR
N-able MSP Manager
Neo Agent
Network Glue
N‑able Passportal
ScalePad

Integrations Supported

Autotask PSA
Bloomfire
ConnectWise PSA
Microsoft SharePoint
Statuspage
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

N-able

Date Founded

2014

Company Location

United States

Company Website

www.n-able.com/products/rmm

Company Facts

Organization Name

FixFinder

Company Website

fixfinder.com

Categories and Features

ITSM

Asset Tracking
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Quarantine / Remediation
Secure Guest Access

Network Monitoring

IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Prioritization
Patch Testing
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts

Server Management

Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring

Categories and Features

ITSM

Not specified

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