Intervals Reviews & Ratings

Intervals

5.0 out of 5 stars

Ratings and Reviews 5 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is N‑able N-sight RMM?

N-able N-sight RMM, a cloud-based IT platform, empowers Managed Service Providers (MSPs) to deliver essential technology services in mere hours instead of taking weeks or even months. With intuitive graphical dashboards that emphasize alerts, you can focus on what truly matters for your operations. Built-in remote access and security functionalities ensure that you can effectively support and safeguard your business right from the start. Additionally, you have the option to incorporate extra security measures and add-on services whenever you're ready to enhance your offerings. Among its features, N-able RMM includes remote access, network path visualization, and automated monitoring and upkeep. Furthermore, N-able N-sight RMM is available for download as mobile applications on both Android and iOS, enabling users to address issues from virtually any location. This flexibility allows for seamless management of IT challenges, enhancing operational efficiency.

What is Intervals?

Intervals provides a clear overview of where your time and energy are allocated, making it ideal for small businesses and teams with specific requirements. This platform is utilized globally by web developers, marketers, and system administrators, enabling companies to monitor their time effectively and manage their workflows efficiently. It is particularly useful for demonstrating to clients the duration of tasks completed. Administrators can conveniently create clients and projects within the comprehensive system, while also establishing budget limits and alerts to keep spending in check. Detailed and precise reporting capabilities enhance the platform's functionality, allowing users to track billable hours, collaborate on tasks, and propose modifications for an accurate representation of project advancement. Additionally, Intervals features a work request queue for managing customer tickets, as well as tools for invoicing and document management. Email integration adds further convenience, and the platform can connect seamlessly with Google Drive, FreshBooks, and Xero, ensuring that users have all the resources they need at their fingertips. Overall, Intervals stands out as a versatile solution for optimizing productivity and client communications.

Media

Media

Integrations Supported

Acronis Automation
Autotask PSA
BrightGauge
Cove Data Protection
DeskDay
IT Glue
MyGlue
N-able MSP Manager
Neo Agent
N‑able Passportal
ScalePad

Integrations Supported

Basecamp
Bold BI
FreshBooks
Google Drive
QuickBooks Online
Slack
Xero

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$49.00/month (unlimited users)
No long term contract. All plans include unlimited users (Except Lite). Pricing based on active project & document storage needs.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

N-able

Date Founded

2014

Company Location

United States

Company Website

www.n-able.com/products/rmm

Company Facts

Organization Name

Pelago

Date Founded

2000

Company Location

United States

Company Website

www.myintervals.com

Categories and Features

ITSM

Asset Tracking
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Quarantine / Remediation
Secure Guest Access

Network Monitoring

IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Prioritization
Patch Testing
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts

Server Management

Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Communication

Activity / News Feed
Calendar Management
File Sharing
Mobile Access
Search
Task Management

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Time Tracking by Client
Time Tracking by Project

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Online Time Tracking
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

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