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What is NAVIK MarketingAI?

Utilize AI to gain valuable insights into consumer behavior and provide personalized recommendations that enhance conversion rates. Manage multiple campaigns at once while implementing intelligent testing methodologies. This capability allows for real-time adjustments to campaigns, removing the necessity to wait for after-the-fact analysis. Micro Modules are tailored AI functionalities that integrate effortlessly with NAVIK solutions to perform specific, targeted actions. By classifying customers based on their behaviors and trends, businesses can identify new personas and archetypes. Additionally, it is possible to identify and profile subscribers at risk of disengagement while predicting which offers will be most successful in either retaining or re-engaging them. The NAVIK AI Platform is powered by a robust analytics engine that draws from our 15 years of industry experience, leveraging advanced models that incorporate machine learning and AI technology. This holistic strategy not only improves marketing efforts but also equips businesses with the tools to make informed, data-driven decisions that encourage growth and enhance customer loyalty, ultimately leading to a more sustainable competitive advantage.

What is Afiniti?

Improve the process of pairing by recognizing patterns. Our cutting-edge AI empowers large multinational corporations to discover subtle yet impactful behavioral trends, ultimately enabling better alignment between their workforce and clients. Through Afiniti Enterprise Behavioral Pairingâ„¢, we identify and predict interpersonal behavior patterns, ensuring the most suitable matches between customers and agents. With a foundation of over 150 patents, Afiniti's technology evaluates data and publicly accessible information concerning customer identities to identify effective behavioral interaction patterns, applying these findings in real-time. This dynamic application leads to enhancements in health outcomes, increased business profitability, and greater overall customer satisfaction. Furthermore, this strategy not only optimizes operational efficiency but also cultivates deeper connections between customers and service providers, resulting in a more engaged and loyal customer base.

Media

Media

Integrations Supported

NAVIK AI Platform

Integrations Supported

NAVIK AI Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Absolutdata Technologies

Date Founded

2001

Company Location

United States

Company Website

www.absolutdata.com

Company Facts

Organization Name

Afiniti

Date Founded

2005

Company Location

United States

Company Website

afiniti.com

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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