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What is NEON?

Neon provides an array of unique features designed to boost the efficiency of management tasks, including Billing, Rate Management, CRM, Reporting & Monitoring, diverse integrations, and Account Management. It effectively covers all financial operation aspects such as Billing, Invoicing, Settlement, and Netting, ensuring comprehensive support for every business's financial requirements. The platform enables the simplification of the billing process for an increasing number of interconnect partners, allowing businesses to reduce costs and minimize errors that are common in such complex procedures. Its Rate Management functionalities include organized Customer and Vendor Rates, Least Cost Routing (LCR), A-Z generation, limitless rate tables, centralized management of rates, and the option to export rates in various switch formats, in addition to scheduling and importing vendor rate sheets. By integrating all sales communications into one platform, productivity receives a significant boost. The CRM component includes features for Opportunity and Task Management, tracking of Account Activities, efficient Lead and Account Management, workflow optimization, and comprehensive Online Contact Management, which simplifies the tracking and management of customer interactions. Overall, Neon is meticulously designed to promote a smooth operational flow across a multitude of business functions, allowing companies to operate with greater agility and responsiveness in a competitive environment. Additionally, the platform’s versatility makes it suitable for businesses of varying sizes, adapting seamlessly to their evolving needs.

What is CostGuard?

Over the last ten years, the telecommunications sector has undergone significant transformations. The rise of mobile gadgets, the popularity of over-the-top communication services such as video streaming, and a shift away from conventional voice services have all contributed to this disruption. As technologies like IoT and 5G gain traction, the intricacies of telecom billing are expected to grow even further. To stay competitive and adapt to the evolving landscape, Communications Service Providers (CSPs) must modernize their outdated billing frameworks, adopting convergent systems that deliver enhanced flexibility and cost efficiencies. One such solution is CostGuard, an intuitive convergent billing platform designed for seamless integration across various markets, customer segments, and service offerings. Furthermore, with CostGuard, companies can introduce new products, services, and pricing strategies at a pace that outmatches their rivals. Embracing this innovative approach can be pivotal for CSPs looking to thrive in a rapidly changing environment.

Media

Media

Integrations Supported

Core Commissions
Paymentus
RapidClaims
Salesforce

Integrations Supported

Core Commissions
Paymentus
RapidClaims
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Code Desk

Date Founded

2009

Company Location

United Kingdom

Company Website

neon-soft.com

Company Facts

Organization Name

IDI Billing Solutions

Date Founded

1996

Company Location

United States

Company Website

www.idibilling.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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