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What is NHSmail?

NHSmail is a secure email service sanctioned by the Department of Health and Social Care for the transmission of sensitive and patient-related information. This comprehensive national collaboration system is intended for use in both health and social care sectors, significantly improving how users connect and collaborate within and outside their organizations. To safeguard sensitive data, all email communications between health and social care organizations must adhere to the secure email standard (DCB1596), which ensures that confidentiality and security are maintained for all parties involved. As the designated email platform for NHS Digital, access to the system requires valid account credentials. In its operations, NHS Digital manages and transmits private information, highlighting the critical need for secure communication practices. Users are advised to frequently access their secure NHS email accounts, as NHSmail is specifically designed for the safe exchange of sensitive data. Importantly, any data linked to accounts that are classified as inactive will be stored for no longer than 180 days, providing users with a limited opportunity to reactivate their accounts if needed. This organized retention policy not only enhances security but also promotes efficiency within the email service, ensuring that users are consistently engaged with the platform. Ultimately, NHSmail plays a vital role in protecting sensitive information while facilitating effective communication across health and social care sectors.

What is GP Connect?

GP Connect is a service created by NHS Digital that promotes interoperability, enabling authorized medical professionals to securely access and share patient data from GP practice IT systems across different health and social care settings, which significantly improves the efficiency, safety, and collaboration in patient care while eliminating the need for physical documentation and lengthy phone conversations. Through the use of APIs, it facilitates approved applications in retrieving up-to-date clinical records, monitoring recorded interactions, medications, vaccinations, and health concerns, as well as managing appointments and referrals without the hassle of multiple logins, effectively integrating GP record data into the systems used in hospitals, urgent care centers, community services, pharmacies, and social care settings. Serving as a link between GP practice systems and consumer health applications, GP Connect guarantees that patient information is shared solely for direct care purposes, adhering to role-based access controls and data sharing agreements that include detailed audit trails and governance mechanisms. This forward-thinking strategy not only enhances the workflow for healthcare providers but also greatly enriches the patient experience by ensuring critical health information is accessible whenever necessary. Furthermore, by fostering seamless communication among various healthcare entities, GP Connect plays a crucial role in promoting a more unified healthcare system.

Media

Media

Integrations Supported

CareLineLive
HTML
Microsoft 365
Microsoft Outlook
Microsoft Teams
Skype
TriVice

Integrations Supported

CareLineLive
HTML
Microsoft 365
Microsoft Outlook
Microsoft Teams
Skype
TriVice

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NHS Digital

Company Location

United Kingdom

Company Website

digital.nhs.uk/services/nhsmail

Company Facts

Organization Name

NHS Transformation Directorate

Date Founded

2022

Company Location

United Kingdom

Company Website

digital.nhs.uk/services/gp-connect

Categories and Features

Categories and Features

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