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What is NHSmail?

NHSmail is a secure email service sanctioned by the Department of Health and Social Care for the transmission of sensitive and patient-related information. This comprehensive national collaboration system is intended for use in both health and social care sectors, significantly improving how users connect and collaborate within and outside their organizations. To safeguard sensitive data, all email communications between health and social care organizations must adhere to the secure email standard (DCB1596), which ensures that confidentiality and security are maintained for all parties involved. As the designated email platform for NHS Digital, access to the system requires valid account credentials. In its operations, NHS Digital manages and transmits private information, highlighting the critical need for secure communication practices. Users are advised to frequently access their secure NHS email accounts, as NHSmail is specifically designed for the safe exchange of sensitive data. Importantly, any data linked to accounts that are classified as inactive will be stored for no longer than 180 days, providing users with a limited opportunity to reactivate their accounts if needed. This organized retention policy not only enhances security but also promotes efficiency within the email service, ensuring that users are consistently engaged with the platform. Ultimately, NHSmail plays a vital role in protecting sensitive information while facilitating effective communication across health and social care sectors.

What is MedTunnel?

MedTunnel pays tribute to the tireless healthcare workers who are on the front lines in the fight against COVID-19. We are proud to provide a complimentary HIPAA-compliant messaging solution to support this vital mission! MedTunnel functions as a free service that guarantees secure, HIPAA-compliant communication within the healthcare industry, allowing both providers and patients to exchange sensitive health information easily through computers and mobile devices. The principal objective of MedTunnel is to offer a free, safe, and compliant messaging service for the secure transmission of private health information (PHI) online. Our product's design is rooted in strict adherence to HIPAA regulations and security protocols. MedTunnel serves as a secure conduit for sharing PHI across the Internet, ensuring the utmost privacy. Remarkably, the security measures we have in place are so comprehensive that not even the most senior personnel at MedTunnel, including the CEO, have access to PHI, regardless of circumstances. You can engage in instant and secure communication with your office staff, fellow healthcare providers, other practices, or your patients using any device, at any time and from any location, which streamlines and enhances healthcare interactions. As the healthcare landscape continues to evolve, MedTunnel remains unwavering in its dedication to safeguarding patient information while improving connectivity and communication efficiency among healthcare professionals.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook
Microsoft Teams
Skype
TriVice

Integrations Supported

Microsoft 365
Microsoft Outlook
Microsoft Teams
Skype
TriVice

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NHS Digital

Company Location

United Kingdom

Company Website

digital.nhs.uk/services/nhsmail

Company Facts

Organization Name

MedTunnel

Company Location

United States

Company Website

medtunnel.com

Categories and Features

Categories and Features

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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