Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Intradiem Reviews & Ratings
    90 Ratings
    Company Website
  • Ubeya Reviews & Ratings
    132 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    4,789 Ratings
    Company Website
  • Velocity Global Reviews & Ratings
    307 Ratings
    Company Website
  • HiBob Reviews & Ratings
    1,846 Ratings
    Company Website
  • Resource Guru Reviews & Ratings
    936 Ratings
    Company Website
  • When I Work Reviews & Ratings
    1,666 Ratings
    Company Website
  • Journyx Reviews & Ratings
    174 Ratings
    Company Website
  • BambooHR Reviews & Ratings
    6,127 Ratings
    Company Website
  • Monitask Reviews & Ratings
    191 Ratings
    Company Website

What is NICE Workforce Management (WFM)?

NICE Workforce Management is recognized as the leading option in the workforce management software market. This solution delivers highly accurate and actionable scheduling alongside insightful forecasts, enabling organizations to effectively reduce labor inefficiencies and meet their goals through advanced forecasting technology. Adopting NICE WFM allows companies to optimize workforce size, improve long-term planning, elevate agent engagement, and boost overall operational efficiency. With this comprehensive solution, organizations can enhance critical metrics like schedule adherence, attendance, agent satisfaction, and engagement. Furthermore, it alleviates the administrative workload and maintenance challenges typically associated with workforce management systems. By maximizing employee utilization and refining the scheduling process, businesses can significantly improve customer experiences through a more intelligent approach to forecasting and scheduling. As digital channels require tailored workforce strategies and performance metrics, it is essential to ensure thorough planning and appropriate staffing levels. Being adequately prepared for unexpected situations allows businesses to adjust staffing swiftly and effectively. Embrace the future of workforce management with assurance and readiness to tackle new challenges!

What is Blue Yonder Resourcing & Labor?

Achieving operational excellence, expanding market share, and increasing profitability while staying competitive in a fast-evolving environment is crucial for any business. It is essential to ensure that staffing needs are matched with the skills and availability of the workforce. Effectively evaluating and improving quality, safety, and productivity is vital for success. To enhance performance, organizations should implement initiatives that engage employees. Blue Yonder's Store Workforce Management solution ensures that products are consistently stocked, organized, and easily accessible, helping to fulfill supply chain obligations and elevate customer satisfaction. Additionally, the Labor Management System provided by Blue Yonder offers valuable insights necessary for boosting employee engagement and performance. By optimizing workforce productivity and reducing costs through better alignment of labor with shopper demand, businesses can realize significant efficiency improvements. Implementing mid-week schedule adjustments and providing employee self-service options further enhances flexibility in operations. Cultivating a high-performance culture through established practices and workforce incentives can unveil opportunities for process improvement. Adopting these strategies not only propels overall success but also secures enduring sustainability in the marketplace, ensuring companies remain resilient and adaptable to future challenges. Ultimately, a commitment to continuous improvement will enable businesses to thrive in an ever-changing landscape.

Media

Media

Integrations Supported

Blue Yonder Platform
Haiku
Inbenta Search
Rayven

Integrations Supported

Blue Yonder Platform
Haiku
Inbenta Search
Rayven

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NICE

Date Founded

1986

Company Location

United States

Company Website

www.nice.com/products/workforce-management

Company Facts

Organization Name

Blue Yonder

Date Founded

1985

Company Location

United States

Company Website

blueyonder.com/solutions/resourcing-and-labor-management

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Popular Alternatives

Twilio Flex Reviews & Ratings

Twilio Flex

Twilio

Popular Alternatives

Calabrio ONE Reviews & Ratings

Calabrio ONE

Calabrio
StoreForce Reviews & Ratings

StoreForce

StoreForce Solutions