Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Intradiem Reviews & Ratings
    90 Ratings
    Company Website
  • Ubeya Reviews & Ratings
    129 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    3,625 Ratings
    Company Website
  • Insightful Reviews & Ratings
    308 Ratings
    Company Website
  • Velocity Global Reviews & Ratings
    307 Ratings
    Company Website
  • HiBob Reviews & Ratings
    1,836 Ratings
    Company Website
  • Resource Guru Reviews & Ratings
    934 Ratings
    Company Website
  • When I Work Reviews & Ratings
    1,570 Ratings
    Company Website
  • Journyx Reviews & Ratings
    174 Ratings
    Company Website
  • BambooHR Reviews & Ratings
    6,109 Ratings
    Company Website

What is NICE Workforce Management (WFM)?

NICE Workforce Management is recognized as the leading option in the workforce management software market. This solution delivers highly accurate and actionable scheduling alongside insightful forecasts, enabling organizations to effectively reduce labor inefficiencies and meet their goals through advanced forecasting technology. Adopting NICE WFM allows companies to optimize workforce size, improve long-term planning, elevate agent engagement, and boost overall operational efficiency. With this comprehensive solution, organizations can enhance critical metrics like schedule adherence, attendance, agent satisfaction, and engagement. Furthermore, it alleviates the administrative workload and maintenance challenges typically associated with workforce management systems. By maximizing employee utilization and refining the scheduling process, businesses can significantly improve customer experiences through a more intelligent approach to forecasting and scheduling. As digital channels require tailored workforce strategies and performance metrics, it is essential to ensure thorough planning and appropriate staffing levels. Being adequately prepared for unexpected situations allows businesses to adjust staffing swiftly and effectively. Embrace the future of workforce management with assurance and readiness to tackle new challenges!

What is EmpLive?

Tailored and advanced solutions designed to meet your workforce management needs, regardless of the location of work, empower you to become a preferred employer in your industry. Discover innovative strategies that improve workforce management while creating positive experiences for your team members. Our initiatives encompass multiple industries, including education, government, manufacturing, and healthcare, as we transform the workplace landscape. Experience how efficient workforce management can deliver tangible benefits across every division of your organization. By implementing a comprehensive approach, you can tap into previously unnoticed benefits in areas like engagement, retention, productivity, and financial outcomes, all while enhancing both profits and employee satisfaction. We emphasize a careful and strategic methodology in our global alliances, ensuring that each of our services, software, and technology partners is thoughtfully selected for their ability to provide meaningful value to our clients and tackle their pressing workforce challenges. This dedication to excellence not only boosts operational effectiveness but also enriches the overall employee experience, ultimately leading to a more engaged and motivated workforce. As we continue to innovate, we remain committed to setting new standards in workforce management practices.

Media

Media

Integrations Supported

Haiku
Inbenta Search
Synoptos

Integrations Supported

Haiku
Inbenta Search
Synoptos

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NICE

Date Founded

1986

Company Location

United States

Company Website

www.nice.com/products/workforce-management

Company Facts

Organization Name

WFS

Company Location

Australia

Company Website

wfsaustralia.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Popular Alternatives

Twilio Flex Reviews & Ratings

Twilio Flex

Twilio

Popular Alternatives

Calabrio ONE Reviews & Ratings

Calabrio ONE

Calabrio
ShopWorks Reviews & Ratings

ShopWorks

SWT Software