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What is NMI Merchant Central?

NMI Merchant Central serves as a holistic platform for underwriting and merchant services, designed to streamline the entire lifecycle of merchants from initial lead generation and onboarding to continuous portfolio management, risk evaluation, and residual oversight. By leveraging automated workflows, this solution enables independent sales organizations, banks, and payment software providers to quickly underwrite and onboard merchants within minutes, effectively reducing friction and expediting the approval process. The platform boasts a portfolio-management feature that allows for the monitoring of merchants, management of residual payouts, and creation of processor-agnostic reports; it also includes tools for lead and sales funnel management to boost conversion rates, alongside integrated risk and compliance checks through automated data collection and real-time monitoring, thereby minimizing merchant abandonment and churn. Aimed at enhancing operational efficiency, MRM provides organizations with a consolidated dashboard to manage merchant information, transaction details (such as volume, chargebacks, and deposits), and residuals, while automating various previously manual tasks. Furthermore, this versatile solution is built to evolve alongside businesses, ensuring they stay competitive in an ever-changing market landscape, thus facilitating sustained growth and adaptability.

What is Mindgate Merchant Management?

The Merchant Management Platform is a holistic solution designed for acquiring banks and financial institutions, enabling them to effectively manage the entire lifecycle of merchants, which includes aspects such as onboarding, configuration, hierarchy management, settlements, reconciliation, and handling disputes. This platform supports merchant services across both physical retail spaces and digital platforms, including applications, providing banks with the tools necessary for efficient management of dynamic routing, settlement processes, service fees, and merchant-specific settings. It boasts intuitive portals for merchants and sub-merchants alike, which include features such as self-onboarding, transaction tracking, QR code generation, processing refunds, sending alert notifications, and executing real-time fund transfers. With a wide range of acquiring interfaces—ranging from mobile and web to kiosks, POS systems, PC-POS, and APIs—along with support for various transaction methods and identities, such as credit cards, mobile devices, virtual addresses, national IDs, QR codes, bulk payments, and H2H transactions, this platform allows banks to onboard a larger number of merchants while minimizing operational expenses. Furthermore, its advanced management information systems and reporting capabilities provide banks with essential insights, significantly boosting their operational efficiency and decision-making processes. This comprehensive approach ensures that financial institutions can adapt to the ever-evolving needs of the marketplace.

Media

Media

Integrations Supported

Fiserv
Merchant Relationship Management by NMI
NMI Payments
Paysafe
Priority Software
TSYS
Worldpay

Integrations Supported

Fiserv
Merchant Relationship Management by NMI
NMI Payments
Paysafe
Priority Software
TSYS
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NMI

Date Founded

2001

Company Location

United States

Company Website

www.nmi.com/products/merchant-relationship-management/merchant-central/

Company Facts

Organization Name

Mindgate Solutions

Date Founded

2008

Company Location

India

Company Website

www.mindgate.solutions/product/retail-payments/merchant-management/

Categories and Features

Categories and Features

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