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What is NarcCount?

NarcCount is a comprehensive software solution designed to streamline the reconciliation of controlled substances in Canadian pharmacies, replacing outdated paper logs with a methodical approach to periodic counting. By calculating the anticipated inventory of each medication based on logged purchases, dispensations, and disposals, it highlights discrepancies and connects them to the relevant transactions for detailed investigation. All changes are carefully recorded in an append-only audit log that utilizes hash chaining; this facilitates the creation of an exhaustive reconciliation report for review or inspection. The system also preserves records of losses, thefts, and destruction, along with historical data for each drug, all within a unified inventory framework. Specifically designed to comply with Canadian regulations, it incorporates Ontario's requirement for a six-month reconciliation cycle, underscoring that a perpetual inventory does not eliminate the need for a physical count. It is crucial to recognize that while NarcCount aids in the reconciliation process, it does not replace the professional judgment of pharmacists or diminish their regulatory obligations, thus maintaining the integrity of the reconciliation process.

What is MedServe?

MedServe provides an innovative cloud-based software application designed for the efficient management of medication inventories, which greatly enhances the monitoring of narcotics and controlled substances through its user-friendly interface, thereby reducing the time required for training while increasing overall efficiency. The software includes critical functionalities such as digital inventory reporting, DEA-compliant documentation, real-time tracking capabilities, customizable reporting options, and smooth integration with popular electronic health record (EHR) systems, allowing facilities to maintain proper oversight of controlled substances across multiple storage locations while ensuring complete regulatory compliance from any location. Additionally, the platform strengthens the security of narcotics by employing advanced access controls like RFID badges and PIN codes, which provide role-specific access, as well as immediate email alerts for any discrepancies that aid in promptly identifying medication count errors or potential drug diversion incidents. It also guarantees the integrity of digital records by maintaining tamper-proof logs that are automatically updated for controlled substances and narcotics, ensuring perpetual accountability. MedServe’s software not only supports seamless integration with various systems, including Epic, HST Pathways, and Surgical Information Systems, while adhering to HL7 standards, but it also fosters improved workflows and resource management across healthcare organizations. Overall, this holistic solution not only protects medications but also equips healthcare professionals with the essential tools for proficient inventory management, thereby enhancing patient safety and operational effectiveness.

Media

Media

Integrations Supported

Integrations Supported

EpicCare EMR
HL7 FHIR
HST Pathways
SIS COM

API Availability

API Availability

Pricing Information

$69 CA/month per location
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

NarcCount

Company Location

Mississauga, Ontario, Canada

Company Website

narccount.ca

Company Facts

Organization Name

MedServe

Date Founded

2017

Company Location

United States

Company Website

medserverx.com

Categories and Features

Pharmacy

Not specified

Categories and Features

Medical Inventory

Not specified

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