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What is Necto?

Panorama’s Necto is designed to help organizations amplify their revenue, cut costs, and enhance overall productivity by transforming data into insightful visuals through attractive dashboards that feature intuitive infographics. This innovative platform allows users to delve deeply into reports, manipulate data flexibly, and encourages collaboration among various stakeholders. With a centrally managed framework, Necto provides robust governance, ensures a unified source of truth, and prioritizes high-security standards. Additionally, it aids users in seamlessly integrating their data while utilizing cutting-edge technologies for recommendations and insights that uncover vital information with ease. The collaborative capabilities of Necto empower teams to quickly address emerging challenges, creating a more agile working atmosphere. To realize the full potential of "Collaborative BI," it is crucial to have access to a dedicated server, as relying solely on shared Excel files can introduce risks of data inconsistencies and vulnerabilities. Ultimately, Necto stands out as an essential resource for organizations that seek to leverage their data for effective and cooperative decision-making, fostering an environment where data-driven strategies can thrive. The platform's versatility ensures that teams can adapt and evolve their approaches, driving continuous improvement in business operations.

What is Active Servicedesk?

Active Servicedesk functions as an ITSM solution that helps organizations efficiently manage requests and address recurring challenges encountered in everyday operations. This intuitive application is designed to bolster service delivery primarily for IT teams, while also being applicable to various other sectors like HR, customer support, finance, marketing, procurement, and facilities management. By integrating key business functions and service management into one cohesive platform, Active Servicedesk enhances productivity across multiple divisions and boosts system availability, ensuring that requests are handled promptly and service level agreements (SLAs) are met proactively. With such an accessible tool, departments are better equipped to reduce the detrimental effects on reputation and efficiency that often stem from slow and unregulated service. Moreover, Active Servicedesk offers powerful business intelligence (BI) reporting features that include in-depth analysis, customizable data manipulation, interactive dashboards, and automated reporting, which significantly amplify its contribution to organizational effectiveness. This extensive array of functionalities not only streamlines service management but also fosters a culture of continuous improvement and adaptability within the organization. As a result, Active Servicedesk emerges as a vital asset for businesses aiming to enhance their operational processes and overall service quality.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft Dynamics SL
Microsoft Excel
Salesforce

Integrations Supported

Microsoft Azure
Microsoft Dynamics SL
Microsoft Excel
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Panorama Software

Date Founded

1996

Company Location

Canada

Company Website

www.panorama.com

Company Facts

Organization Name

Latitude Software

Company Location

South Africa

Company Website

www.latitudesoftware.co.za/products/active-servicedesk/

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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