Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • incentX Reviews & Ratings
    4 Ratings
    Company Website
  • Pylon Reviews & Ratings
    33 Ratings
    Company Website
  • Epicor Vision Reviews & Ratings
    7 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,428 Ratings
    Company Website
  • Sage Intacct Reviews & Ratings
    7,350 Ratings
    Company Website
  • Ninox Reviews & Ratings
    541 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    52 Ratings
    Company Website
  • Qomon Reviews & Ratings
    52 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    184 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,810 Ratings
    Company Website

What is NeoCEE?

A reliable, user-friendly, and efficient solution specifically designed for managing energy-related projects. This groundbreaking platform combines multiple functionalities, including insulation, heat pumps, VMC, and solar panels, while offering a detailed overview of your customer base. Performance metrics are prominently displayed on a customizable and easy-to-navigate dashboard. Improved teamwork is facilitated through fully integrated enterprise tools, minimizing the chances of expensive mistakes. Maintain a competitive edge by implementing effective procedures and utilizing appropriate resources, ensuring that all business information remains up-to-date and securely stored. You can manage your operations from anywhere! NeoCEE enables you to track every phase, from generating potential clients to the successful conclusion of projects. When both installers and managers leverage NeoCEE, they benefit from the seamless sharing of customer data, and our offerings are crafted to enhance communication among all stakeholders involved. Additionally, we provide options to customize the CRM to align with your unique workflow, drawing on our expertise in digital and process management to enhance your operational efficiency. This adaptability not only boosts productivity but also contributes to a more integrated and efficient workplace, fostering collaboration and innovation among all team members.

What is CoreInteract by Altigen?

Engage your customers at every stage of their journey through both voice and digital channels such as chats, SMS, email, and social media platforms. By seamlessly integrating business communications with your operational systems, you ensure that employees have access to crucial information at each customer interaction point. With CoreInteract’s intuitive drag-and-drop interface, managing workgroups and routing rules tailored to your business requirements becomes a straightforward task. You have the ability to prioritize and sequence which workgroups will handle incoming customer inquiries, enhancing efficiency. Additionally, CoreInteract allows you to coordinate your interactions directly within Teams, eliminating the need for separate desktop applications. Team members can easily differentiate between customer and internal calls, as workgroup calls are clearly labeled. Moreover, CoreInteract can pull up a customer record from Dynamics 365 for every answered call, providing enhanced oversight of customer data and enabling direct calls to customers through Dynamics 365, thereby streamlining the engagement process even further. This holistic approach ensures that your team is always well-prepared to meet customer needs effectively.

Media

Media

Integrations Supported

CommunityWFM
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Salesforce
Zoho CRM

Integrations Supported

CommunityWFM
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Power BI
Microsoft Teams
Salesforce
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15/mo/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NeoCEE

Company Location

United States

Company Website

neocee.ornsoft.com

Company Facts

Organization Name

Altigen Communications, Inc.

Date Founded

1994

Company Location

United States

Company Website

www.altigen.com/coreinteract/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Popular Alternatives

PM II Basic Reviews & Ratings

PM II Basic

iterasoft

Popular Alternatives

Kreative Hive 360 Reviews & Ratings

Kreative Hive 360

Kreative Hive
Combit CRM Reviews & Ratings

Combit CRM

combit
Twilio Flex Reviews & Ratings

Twilio Flex

Twilio