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What is NetDespatch?

NetDespatch distinguishes itself as a leading SaaS platform tailored for the management of parcel data, particularly aimed at postal and parcel carriers. This cutting-edge solution enables carriers to deliver sophisticated web-based applications and services that effectively harness delivery information obtained from order management and warehouse systems, facilitating the creation of shipping labels, customs documentation, and manifests, as well as the generation of essential data files. Additionally, the platform equips carriers with tracking capabilities that oversee parcels from the moment they are sent out to their final delivery. Our notable clients include prominent postal and parcel services such as Royal Mail, APC Overnight, Yodel, and New Zealand Post. By utilizing our platform, carriers enhance their online shipping and tracking capabilities for customers while also gaining access to a wide array of integration services, leading to significant growth in their internet-connected customer bases, substantial reductions in operational costs, and improved customer loyalty. As the logistics sector undergoes continuous transformation, our ongoing dedication to innovation ensures that carriers stay ahead of the curve, adeptly addressing the evolving demands of their clientele. Ultimately, this positions our clients for long-term success in a competitive marketplace.

What is Mail Tracking?

GrayHair offers advanced mail tracking solutions specifically designed for businesses engaged in mass mailing, allowing you to analyze the impact of every piece sent. By taking advantage of our extensive services and proven methodologies, you can exceed standard industry performance metrics. The largest mailers in the country trust our tracking systems to guarantee that their communications, including both statements and promotional materials, reach their intended audience in a timely manner. Utilize the Postal Service’s Informed Visibility® data to extract vital insights regarding your mailing processes. This will help you pinpoint the best times for customer engagement with your offers and determine the most effective days for delivery. You will be able to monitor each mailpiece throughout its entire journey within the postal system, starting from when it is dispatched until it arrives at the destination. Gain precise information about the locations of your mailings and accurately track the actual delivery dates. Convert your postal analytics into strategic actions that allow you to test various delivery methods, improve response rates, initiate timely follow-ups, and identify potential issues early on. Our user-friendly analytics dashboards provide quick insights through visual data representations, enabling you to make informed decisions rapidly. By leveraging data-driven approaches, you can significantly enhance your mailing performance, maximizing both engagement and successful delivery outcomes, ultimately leading to increased customer satisfaction and loyalty over time.

Media

Media

Integrations Supported

Zynk

Integrations Supported

Zynk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NetDespatch

Company Location

United Kingdom

Company Website

www.netdespatch.com

Company Facts

Organization Name

GrayHair Software

Date Founded

2000

Company Location

United States

Company Website

grayhairsoftware.com/mail-tracking/

Categories and Features

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

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