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What is NetSupport Manager?

For more than three decades, NetSupport Manager has excelled in the realm of remote PC administration. As technology has progressed and systems have become increasingly intricate and diverse, remote control solutions like NetSupport Manager have adapted to meet these challenges. It operates seamlessly over LAN, internet, or WAN connections while maintaining security, eliminating the hassle of firewall adjustments. This solution delivers a comprehensive and rapid method for managing multiple platforms without requiring subscriptions to external services. What sets NetSupport Manager apart is its extensive array of support tools that enhance productivity and reduce system downtime. Consequently, it stands out as a preferred resource for IT departments looking to streamline their operations effectively. Its versatility and efficiency make it an invaluable asset in today’s fast-paced technological environment.

What is Avast Business Premium Remote Control?

Easily and safely connect to your users' devices to retrieve files, manage applications, and resolve issues from virtually anywhere. Streamline your users' daily IT support needs remotely with outstanding effectiveness. Gain instant remote access to save on time, resources, and expenses. Provide fast and reliable assistance to your users from afar. Built into the Business Hub platform, it utilizes the same Avast agent, negating the requirement for additional software installations. Use the Business Hub to quickly connect to both Windows and Mac systems as long as there is internet connectivity. Help your users resolve their issues in real-time with a variety of tools available through an intuitive viewer interface. Keep track of audit logs to see which administrator connected to each device, monitor session durations, and review notes from each session. Remotely access any Windows or Mac device to install software, troubleshoot issues, switch users, and much more. You can also send log files and receive software updates to facilitate quicker troubleshooting and effectively resolve problems. This seamless connection not only boosts productivity but also enhances user satisfaction and fosters a more efficient workflow. In an ever-evolving digital landscape, maintaining such connectivity is essential for modern IT management.

Media

Media

Integrations Supported

Footwear & Apparel Management

Integrations Supported

ISL Light Remote Desktop

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$499.99 per year

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

NetSupport

Date Founded

1989

Company Location

United Kingdom

Company Website

www.netsupport-inc.com/remote-control/

Company Facts

Organization Name

Avast

Company Location

Czech Republic

Company Website

www.avast.com/en-us/business/console/premium-remote-control#pc

Categories and Features

IT Management

Event Logs
Hardware Inventory
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Not specified

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Remote Desktop

Not specified

Remote Support

Not specified

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