Top NetSupport Manager Alternatives

NinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.

ISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.

LogMeIn Resolve is an award-winning unified endpoint management (UEM) and IT support solution designed to help IT departments and managed service providers (MSPs) deliver efficient, secure, and scalable IT operations. The platform unifies remote monitoring and management, unattended remote access, ticketing, automation, mobile device management, and IT asset management into a single, user-friendly interface. IT teams can proactively manage devices with patch management, antivirus, alerting, and remote execution, helping to prevent downtime and improve overall performance. Unattended remote access enables seamless support across Windows, Mac, and Android devices even when end users are offline, streamlining routine updates and issue resolution. Asset management tools provide comprehensive tracking of hardware, software, and license compliance, allowing for better lifecycle management. Built-in AI features, including the GoPilot assistant, generate helpdesk ticket summaries, automate script creation, and deliver actionable insights that increase team efficiency. The platform offers robust integration with popular ITSM tools such as ServiceNow, Zendesk, and Microsoft Teams to fit within existing workflows. LogMeIn Resolve emphasizes zero-trust security architecture, ensuring data protection while scaling operations. Customer case studies demonstrate significant reductions in IT spend, helpdesk call times, and antivirus management overhead. Overall, LogMeIn Resolve empowers IT teams and MSPs to optimize IT management, improve service delivery, and meet the evolving demands of modern technology environments.

ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.

Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices. Here are the standout features: * Monitor a wide array of devices, including those running on Windows, Linux, and macOS. * Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools. * Create automated patch management policies to guarantee that all devices remain current with updates. * Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding. * Access remote support for various platforms and devices via the integrated Take Control feature. * Manage tickets and billing effortlessly with the N-able MSP manager. * Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions. * Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements. * Experience a robust tool that enhances efficiency and security for your IT operations.

Unlock the full potential of your remote support capabilities with N-able Take Control. Developed by N-able, this fully cloud-based remote access software offers instantaneous two-way communication, enabling connections in a mere five seconds along with productive remote sessions. It also boasts robust support features, including command line access and the Windows event viewer, to streamline troubleshooting. Utilizing peer-to-peer technology, N-able Take Control provides prompt and on-demand assistance across a diverse range of devices, from Windows PCs and Macs to iOS and Android smartphones. Whether you need quick resolutions or continuous support, this software guarantees that professional help is only a click away, ultimately boosting productivity and enhancing user experience. With N-able Take Control, you can ensure that your team stays connected and efficient, no matter where they are located.

ScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.

Remote IT management software enables the remote control of computers running Windows, Mac OS X, and Linux operating systems. This capability facilitates efficient support for large numbers of users while remaining at your workstation. Dameware offers a comprehensive solution that combines remote desktop access with the ability to administer Windows tasks, all managed through a unified central interface. This integration streamlines operations and enhances productivity for IT professionals.

Level is an advanced remote monitoring and management (RMM) solution that enables users to connect to their devices from any location globally through a web browser. With Level's low latency remote access, you can promptly view the latest status of your endpoints or control them from a distance with just a single line of code. Utilizing encrypted peer-to-peer connections (P2P), Level ensures that no unauthorized third party can access your hardware, enhancing your security. Your team has the capability to develop robust scripts and deploy them across all devices seamlessly, while also managing user access effectively. Level represents a contemporary, innovative, and efficient strategy for remote monitoring, making it a valuable tool for any organization looking to streamline their device management. This solution not only improves operational efficiency but also enhances team collaboration by providing secure and flexible access.

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

Establish secure connections to any platform, device, or network seamlessly. In various industries, the majority of network data breaches stem from poorly secured remote access points. Impero Connect's robust security features are meticulously designed to not only meet but also surpass compliance and security requirements, with options for customization tailored to your business's unique demands. Having multiple remote access points can be expensive and can elevate your network's risk profile. Impero Connect streamlines access, facilitating the management of devices and end users both within your network and over the Internet. With multi-factor authentication and adaptable security credentials, you gain one comprehensive tool for accessing both internal and external resources. Furthermore, our extensive platform support ensures that you can enjoy quick and versatile access through a unified interface, enhancing your operational efficiency.

IT departments frequently face difficulties in securely handling a variety of remote connections across different platforms. Remote Desktop Manager (RDM) effectively tackles this issue by delivering a unified platform that combines remote session management with the storage of passwords and credentials. With support for protocols such as RDP, SSH, and VNC, RDM streamlines access to essential systems while upholding rigorous security measures. Incorporating features like role-based access control, password vaulting, and comprehensive session auditing, RDM guarantees that only authorized personnel can access sensitive systems. This functionality not only alleviates the challenges associated with managing remote connections but also bolsters security by reducing the likelihood of unauthorized access. Suitable for organizations of all sizes, Remote Desktop Manager serves as a powerful solution for simplifying and securing remote access, thereby enhancing overall operational efficiency. Furthermore, its intuitive interface makes it easier for teams to adapt and comply with security protocols.

The software provides users with a way to effectively oversee their computer desktops in real time, ensuring full compatibility with Windows, while also offering secure remote access to the file systems, processes, and services of a distant machine. LiteManager comes equipped with built-in tools for crafting network diagrams, collecting technical data, and executing updates through remote installation services; it also allows for the configuration of a private ID router (NOIP) and includes a variety of additional features. Moreover, it functions as classroom management software, enhancing the learning experience. Users can now conduct remote administration without the necessity of an IP address, as they can initiate connections by selecting a unique personal ID. Both the client and server components work effortlessly in networks that connect to the internet through a proxy server, and installation guides for both the Viewer and Server components are easily accessible. However, users should be aware that LiteManager might be flagged as a potentially unsafe application, receiving classifications such as RemoteAdmin, PUP, PUA, Riskware, Unsafe, and Unwanted, primarily due to its ability to provide unattended access to a computer, which raises certain security concerns for prospective users. Thus, it is crucial to carefully consider these risks alongside the software's extensive capabilities before making a decision. Ultimately, understanding both the advantages and potential drawbacks will help users make an informed choice regarding its use.

Iperius Remote offers versatile remote desktop software designed for support, access, and online meetings across multiple platforms, including Mac, Windows, Android, and iOS. This software guarantees quick and secure connections that cater to both IT professionals and individual users alike, allowing seamless connections between different devices and computers with remarkable stability. With Iperius Remote, users can effortlessly connect over the internet, enabling a comprehensive remote desktop experience. The remote control feature allows for rapid and straightforward access to any computer, enabling users to work as if they were physically present, complete with file transfers and chat functionalities. Furthermore, the software supports unattended access by allowing users to set it up as a service, maintaining a list of customer computers for easy assistance whenever needed. Iperius Remote prioritizes security, employing end-to-end encryption to adhere to HIPAA and GDPR standards, ensuring that user data remains protected at all times. Moreover, it boasts advanced video transmission technology that can achieve frame rates of up to 60 FPS, ensuring smooth and efficient communication during remote sessions. This combination of features makes Iperius Remote a powerful tool for anyone requiring reliable remote access solutions.

Remote Utilities offers a flexible solution for remote desktop access, catering to the needs of both businesses and individuals alike. It allows users to interact with a distant computer as if they were directly in front of it, providing seamless control and visibility. For organizations, Remote Utilities acts as a central hub for managing IT systems effectively. It compiles all computers into a single accessible list, enhancing monitoring and oversight, which is crucial for efficient inventory handling. This software removes the necessity for physical presence at remote devices, enabling secure connections to workplace computers from any location, including home or while traveling, thus ensuring immediate access to essential files, databases, and applications. Helpdesk professionals will appreciate the utility of the firewall bypass feature, which facilitates connections to remote devices without requiring installation or administrative rights, even when facing firewalls and NAT configurations. Additionally, users can personalize the Agent with their own branding prior to client deployment, which helps support specialists provide assistance tailored to various levels of client computer literacy and network setups, ultimately enhancing the overall support experience. This customization fosters a sense of professionalism and trust between the service provider and the clients they assist.

Remote Access Plus serves as a comprehensive remote service solution designed for enterprise environments, enabling IT help desk staff and system administrators to effectively troubleshoot remote computers from a unified platform. With features such as Advanced Remote Control, Remote Shutdown, and Remote File Transfer, this tool enhances the remote support experience significantly, cutting down problem resolution time from days to mere minutes. By utilizing Remote Access Plus, IT professionals can resolve issues more efficiently, thereby improving overall operational productivity. Furthermore, the robust capabilities offered by this solution ensure that system administrators are well-equipped to handle various challenges encountered in remote support scenarios.

WiseMo software provides the capability to remotely access, manage, and support various devices, including PCs, servers, Macs, tablets, and smartphones. With our software, users can observe the screens of remote devices and manipulate their keyboards from virtually anywhere, utilizing any device like a PC, tablet, or smartphone. Integrated features such as remote support, management, and access are part of the WiseMo Guest software, which ensures secure control over your devices. You have the flexibility to connect with a range of devices, including unattended ones, allowing for efficient monitoring and management of systems like Windows Servers and information terminals. Furthermore, WiseMo enables seamless collaboration and assistance, making it an invaluable tool for IT professionals and businesses alike.

AnyViewer is a dependable and secure remote access tool designed for Windows operating systems. It enables users to connect to desktops, laptops, and servers effortlessly from virtually anywhere via the internet or a local area network. As a robust software solution for Windows Server and PCs, AnyViewer stands out as an excellent option that users are likely to appreciate. One important aspect of remote access is security, and AnyViewer addresses this concern by employing Elliptic Curve Cryptography (ECC) to safeguard your data from potential breaches. This software not only facilitates reliable and rapid remote connections between computers but also ensures exceptional image quality during sessions. Its user-friendly interface simplifies the process of connecting to remote machines, making it accessible for everyone. Additionally, AnyViewer supports a variety of languages and offers versatile connection options, catering to a diverse range of user needs. Overall, AnyViewer combines efficiency with security, making it a valuable asset for remote work and collaboration.

Radmin is recognized as one of the most reliable and secure remote access software options currently available in the market. Selected by over 100,000 companies worldwide for delivering remote technical support to their employees, it has gained the confidence of government bodies, military operations, technology experts, and financial institutions due to its comprehensive features. For IT professionals, Radmin is an essential tool that enhances productivity. Its exceptional operating speed allows users to access remote computers as effortlessly as if they were working on their local machines. Furthermore, its innovative low-bandwidth optimization ensures smooth remote control, even on slower 3G connections. Prioritizing security, Radmin protects all transmitted data with AES256-bit encryption, making it a robust choice for sensitive information. Impressively, in the 17 years since its launch, no security vulnerabilities have been identified, which underscores its durability and reliability. This unparalleled level of security and performance positions Radmin as a leading option in the competitive landscape of remote access solutions, making it a go-to choice for many organizations.

Support from a distance, virtual meetings, and demonstration tools that incorporate website integration, screen sharing, and audio capabilities, along with desktop recording features. It includes a browser-based HTML5 viewer that eliminates the need for downloads and offers rapid Windows RDP support. Additionally, this solution enables users to access and control computers without any oversight. The convenience of managing systems remotely enhances productivity and collaboration.

Easily and safely connect to your users' devices to retrieve files, manage applications, and resolve issues from virtually anywhere. Streamline your users' daily IT support needs remotely with outstanding effectiveness. Gain instant remote access to save on time, resources, and expenses. Provide fast and reliable assistance to your users from afar. Built into the Business Hub platform, it utilizes the same Avast agent, negating the requirement for additional software installations. Use the Business Hub to quickly connect to both Windows and Mac systems as long as there is internet connectivity. Help your users resolve their issues in real-time with a variety of tools available through an intuitive viewer interface. Keep track of audit logs to see which administrator connected to each device, monitor session durations, and review notes from each session. Remotely access any Windows or Mac device to install software, troubleshoot issues, switch users, and much more. You can also send log files and receive software updates to facilitate quicker troubleshooting and effectively resolve problems. This seamless connection not only boosts productivity but also enhances user satisfaction and fosters a more efficient workflow. In an ever-evolving digital landscape, maintaining such connectivity is essential for modern IT management.

Stand by your clients, ensuring that support is readily available whenever they need it. Provide immediate assistance and exceptional customer care to individuals around the world. By shortening call times, you can achieve faster resolutions while also reducing overall costs. With Cisco Webex Support, you don't just meet expectations; you exceed them. This adaptable platform is designed for remote technical support, offering round-the-clock assistance to customers globally. To grow your business, it is essential to be accessible when your clients seek help. Enhance your organization with outstanding service that can be accessed from virtually anywhere. Decreasing wait times results in lower customer dissatisfaction and fosters a more satisfied clientele. Your customers can easily request assistance directly through your product, website, or email, enabling them to be quickly queued and connected to prompt support, allowing them to continue their tasks without interruption. Equip your representatives with a robust set of tools that empower them to thrive in their roles. They can assist multiple clients at once, navigate across diverse platforms, and easily overcome security obstacles. By doing so, you not only enhance your team's capabilities but also significantly improve the overall customer experience, fostering loyalty and trust in your brand. Striving for excellence in customer service creates a competitive edge that can set your business apart in a crowded marketplace.

Aweray Remote is a reliable and swift solution that grants users free access to their computers from any location. This remote desktop application empowers individuals to control, troubleshoot, and manage their systems using a smartphone, tablet, or another computer, making it particularly suitable for mobile gaming. With its intuitive interface, it operates much like a screen mirroring tool, allowing for effortless screen sharing between devices. The software enhances communication by enabling the exchange of messages and images, allowing users to interact with their remote computers as though they were right there. Aweray Remote significantly boosts online collaboration by facilitating teamwork and providing support to clients, colleagues, friends, and family from virtually anywhere. Organizing efficient video conferences and collaborating on projects remotely becomes a straightforward task, which reduces the need for expensive in-person visits and conserves precious time. In addition to remote support capabilities for both computers and phones, users can enjoy playing PC games regardless of their location. Whether for personal enjoyment or professional purposes, Aweray Remote stands out as an essential tool for anyone in need of flexible device access, thereby enhancing productivity and connectivity in today’s digital age. This versatility makes it a must-have for users who value convenience and efficiency.

Create engaging and fully compliant digital interactions on your platform without the need for code modifications or extra software installations. Surfly enables numerous AXA agents to speed up their sales by digitally mimicking the in-person selling process within their platform. Agents and customers can work together remotely to choose policies, electronically sign documents, and seamlessly start their first payments. Surfly Co-browsing is not only faster and more secure but also easier to use compared to conventional screen sharing tools like Zoom, Google Meet, or Microsoft Teams. It promotes effective, secure, and compliant two-way collaboration that surpasses what screen sharing can provide. Rather than managing multiple external applications like Zoom and DocuSign, everything can be handled within a single Surfly Session. You are able to upload, review, annotate, and electronically sign any document directly from your website or portal without any interruptions. Moreover, Surfly’s flexible solution functions smoothly without the need for integrations, acting as a virtual layer over your existing platforms to enhance user experience for everyone involved. This all-encompassing method streamlines the sales process and fosters a more unified interaction between agents and customers, ultimately leading to increased satisfaction and efficiency. By harnessing this innovative technology, businesses can ensure a more effective sales strategy that caters to the needs of both agents and clients.

For large organizations seeking a reliable method to securely access and manage devices or systems on a global scale, a unified approach using a single, secure remote support tool is essential. BeyondTrust Remote Support, formerly recognized as Bomgar, allows you to provide assistance across a variety of operating systems, including Windows, Mac, Linux, iOS, Android, as well as network devices and peripherals, all from a single interface. With its expansive support for numerous devices, a diversity of platforms, an increased user base, and various geographical locations, your team can quickly deliver effective remote assistance to both end-users and customers, no matter their network status. This streamlined approach allows you to concentrate on solving issues rather than worrying about connection setups, ultimately boosting your overall productivity. By enhancing the quality of your service, you can significantly improve customer satisfaction through reliable and seamless remote support tailored to individual needs. Moreover, ensuring that your enterprise-level support is both scalable and efficient allows your business to function seamlessly, whether addressing a Linux server issue located thousands of miles away or troubleshooting a nearby iPhone, which in turn fosters greater operational efficiency and contributes to the overall success of your organization.

With Supremo, you can effortlessly connect to and manage PCs and servers or start a meeting in just seconds, thanks to its Supremo Console and UAC compatibility. The intuitive design makes it easy for anyone to use the interface without any complications. Supremo consists of a small executable file, which means there's no need for complicated router or firewall setups. Users can establish secure remote connections and transfer files while benefiting from strong AES 256-bit encryption and UAC support. Gaining access to a client’s machine is as simple as entering the ID along with either a dynamic or a pre-defined static password. Notably, there’s no need for manual setup to start a remote session; Supremo can automatically initiate when the remote PC boots up. Additionally, users subscribed to a plan can customize the software interface with their own branding or logo, allowing them to present a professional image to their clients. This feature not only reinforces brand identity but also enhances the user experience, providing businesses with advanced remote access solutions that are both efficient and personalized. With these capabilities, Supremo stands out as an exceptional tool for remote access and management.

UltraViewer is a versatile software that enables users to remotely access and control computers from afar. This tool serves various purposes, such as assisting family members with technical issues on their PCs or guiding friends through software usage without the need for physical travel. Additionally, it allows individuals to connect to their home computers while traveling, ensuring they can complete work tasks seamlessly. Some notable features of UltraViewer include: - The ability to access and manage remote computers through instant messaging, with a stable and fast connection. - Simultaneous control of an unlimited number of computers. - Easy and secure file sharing, with full control over the process, although larger file sizes may depend on the version. - The option to power on remote computers, enabling work from any location with internet access. - The capability to record control sessions for future monitoring or review. With these functionalities, UltraViewer proves to be an indispensable tool for remote collaboration and support.

LogMeIn Pro is a comprehensive remote access platform tailored for individuals and small businesses seeking secure and flexible connectivity to their PCs and Macs from anywhere in the world. The software provides high-speed remote control that makes working remotely feel like being at the office, supporting seamless access from desktops, browsers, and mobile devices on iOS and Android. LogMeIn Pro offers unlimited user access, facilitating instant collaboration and file sharing between remote devices without the hassle of emailing files back and forth. Users can print documents from a remote computer to a local printer and view multiple remote monitors simultaneously through its multi-monitor display feature. The platform also includes Bitdefender antivirus to protect endpoints against malware, viruses, and sophisticated cyber threats. Available subscription plans allow users to connect to 2, 5, or 10 computers, providing scalable options for various needs. Business owners like Anthony Karpouzis rely on LogMeIn Pro to stay connected with staff and manage operations remotely, ensuring smooth business continuity. The platform emphasizes security with two-factor authentication and other robust safeguards. LogMeIn Pro’s user-friendly interface and dependable performance make it ideal for maintaining productivity and collaboration outside the traditional office setting. Overall, it empowers remote workforces by simplifying access, enhancing security, and improving flexibility.