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What is NetSupport Manager?

For more than three decades, NetSupport Manager has excelled in the realm of remote PC administration. As technology has progressed and systems have become increasingly intricate and diverse, remote control solutions like NetSupport Manager have adapted to meet these challenges. It operates seamlessly over LAN, internet, or WAN connections while maintaining security, eliminating the hassle of firewall adjustments. This solution delivers a comprehensive and rapid method for managing multiple platforms without requiring subscriptions to external services. What sets NetSupport Manager apart is its extensive array of support tools that enhance productivity and reduce system downtime. Consequently, it stands out as a preferred resource for IT departments looking to streamline their operations effectively. Its versatility and efficiency make it an invaluable asset in today’s fast-paced technological environment.

What is Dameware Remote Everywhere?

Dameware Remote Everywhere (DRE) from SolarWinds® is an effective remote support tool that enables IT specialists to efficiently connect to any device or system in order to address issues. With its strong visibility features and communication options, it facilitates prompt problem resolution while enhancing user satisfaction. DRE is equipped with a robust set of tools, comprehensive reporting, and session monitoring capabilities, all offered at a significantly lower price compared to high-end premium alternatives. This makes it an attractive option for organizations looking to improve their IT support efficiency without breaking the bank.

Media

Media

Integrations Supported

Footwear & Apparel Management

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Starting price is $540 for: unlimited registered users, 1 concurrent technician per license, and 500 endpoints per license.
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

NetSupport

Date Founded

1989

Company Location

United Kingdom

Company Website

www.netsupport-inc.com/remote-control/

Company Facts

Organization Name

SolarWinds

Date Founded

1999

Company Location

United States

Company Website

www.solarwinds.com/dameware-remote-everywhere

Categories and Features

IT Management

Event Logs
Hardware Inventory
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Not specified

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Help Desk

Not specified

IT Management

Not specified

ITSM

Not specified

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

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