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What is NetSymm?

NetSymm Order Express streamlines order and invoice management by enabling customers to place secure orders around the clock. Start your online selling journey today with NetSymm Order Express, which reduces errors, automates sales order processing, and provides timely order updates. Users have the flexibility to select from various suppliers while exploring their product catalogs and pricing information. With the convenience of placing orders via phone, tablet, or desktop at any hour, customers experience enhanced accessibility. Once orders are received and verified, your ERP system processes them automatically. Additionally, you can analyze trending categories and products through visual charts. Recent messages and purchase orders (POs) are readily available for quick reference, while numerous reports detail buyer lists, POs, products, and invoices. The system allows for customizable dashboards and reports tailored to your preferences. Customers benefit from the ability to adjust quantities, select different products, and reorder previous purchases, ultimately driving sales growth. Furthermore, you can provide real-time status updates throughout the order lifecycle, including creation, invoicing, and shipping, along with pertinent shipment tracking information for enhanced customer satisfaction. By implementing these features, businesses can significantly improve their operational efficiency and customer engagement.

What is CWS Platform?

The CWS Platform operates as a cloud-driven B2B commerce solution specifically designed for manufacturers, distributors, and wholesalers, enabling the efficient oversight of negotiated pricing, customer credit, delivery terms, and product choices. By incorporating buyer self-service options, tools for sales representatives, and marketplace functionalities, it empowers buyers to navigate catalogs, confirm prices and stock availability, and place orders with ease. At the same time, sales teams have the ability to monitor customer accounts, manage quotes, and customize shopping carts to meet specific needs. The platform effectively connects with ERP systems through APIs and webhooks, ensuring that product information, inventory levels, customer data, pricing frameworks, and order information remain synchronized. It also features customizable rules to support discounts, approval workflows, and diverse commercial terms. Furthermore, optional AI-driven agents enhance various aspects of workflows, including sales, procurement, merchandising, catalog improvement, and inventory management. Organizations can harness this adaptable platform for digital B2B transactions, assisted selling, and engagement within multi-seller marketplaces, leading to more streamlined sales operations. This holistic strategy not only boosts operational efficiency but also fosters a cohesive experience across multiple sales channels, thereby significantly elevating customer satisfaction. As businesses continue to evolve, the CWS Platform stands ready to adapt to their changing needs, ensuring sustained growth and success.

Media

Media

Integrations Supported

Integrations Supported

Model Context Protocol (MCP)
TOTVS ERP

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NetSymm

Company Location

United States

Company Website

www.netsymm.com

Company Facts

Organization Name

CWS Platform

Date Founded

2012

Company Location

Brazil

Company Website

www.cws-platform.com/en/

Categories and Features

B2B eCommerce

Not specified

Billing and Invoicing

Billing Portal
Contact Database
Dunning Management
Online Invoicing
Payment Processing
Tax Calculator

Order Management

Catalog Management
Inventory Management
Order Tracking

Procurement

Catalog Management
Inventory Management
Purchase Order Management

Quote-to-Cash

Not specified

Categories and Features

B2B eCommerce

Not specified

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