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What is Netactica?

With more than twenty years of expertise, Netactica has established itself as a leading entity in the software industry focused on the tourism sector in the area. We proudly cater to clients spanning twelve countries throughout the Americas, utilizing our powerful sales platform, Netsuite, which plays a critical role in propelling the growth and modernization of tourism-related businesses such as travel agencies, operators, airlines, banks, and companies striving for increased scalability, automation, and improved market competitiveness. Netactica offers a holistic End to End, Multiproduct, and Omnichannel platform that enables enterprises to unify all their offerings into one accessible hub, enhancing convenience for both customers and vendors alike. This seamless integration not only optimizes operational efficiency but also boosts the overall value of the products and services available across different distribution channels, ultimately fostering growth and innovation within the sector. Furthermore, our commitment to staying ahead of industry trends ensures that we continuously adapt and refine our solutions to meet the evolving needs of our clients.

What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

2Subscribe
Microsoft Outlook

API Availability

API Availability

Pricing Information

$3000.00/one-time

Pricing Information

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Netactica

Date Founded

2003

Company Location

Argentina

Company Website

www.netactica.com

Company Facts

Organization Name

ISO Travel Solutions

Date Founded

1979

Company Location

Germany

Company Website

www.isotravel.com/en/solutions/customer-relationship-management

Categories and Features

Tour Operator

Not specified

Travel Agency

Customer Database
GDS / OTA Integration
Itinerary Creation
Payment Processing
Quote Management
Single / Group Reservations

Categories and Features

CRM

Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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