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What is Netcall Liberty?

Crafting an outstanding customer experience can be quite complex. Though it might seem simple to improve customer satisfaction by directing resources towards teams that interact directly with customers, like marketing, sales, and support, the truth is that it heavily depends on the foundational people, processes, and technology that work together to create a consistently smooth experience. Our innovative platform, Liberty, is here to support you throughout this evolution. By harnessing AI-driven automation and enhancing customer engagement, it allows for rapid implementation of meaningful changes. Consequently, your customer experience can transform significantly and organically, while importantly accelerating the pace of improvement, which keeps your business competitive in a fast-evolving market landscape. Furthermore, the integration of these tools can ultimately lead to a more loyal customer base and improved overall satisfaction.

What is Airship?

Airship is utilized by numerous leading brands worldwide to foster deeper connections with their customers through tailored and pertinent interactions. The platform prioritizes mobile engagement and leverages data to enable brands to concentrate on the unique needs of each customer instead of merely deciding on marketing channels. By streamlining the process, Airship enhances the ability to boost customer lifetime value in a multi-channel landscape. Furthermore, Airship refines every customer experience throughout various digital interfaces, managing trillions of interactions via mobile applications, push notifications, and mobile wallets, thereby ensuring a seamless engagement across all platforms.

Media

Media

Integrations Supported

Omnibot

Integrations Supported

ActionIQ
Adobe Analytics
Amazon Web Services (AWS)
Applicaster
Branch
Data Virtuality
Faraday
Gimbal by Infillion
Google Analytics
Meltano
Microsoft Azure
Mok
Salesforce
Segment
Simon AI
Snowplow Analytics
Tapcart
Tinyclues
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Netcall

Date Founded

1996

Company Location

United Kingdom

Company Website

www.netcall.com/platform/

Company Facts

Organization Name

Airship

Date Founded

2009

Company Location

United States

Company Website

www.airship.com

Categories and Features

Customer Engagement

Not specified

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Mobile Marketing

Not specified

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Expiry Notifications
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging

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Popular Alternatives

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