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What is Netformx SuccessXpert?

Cisco Partners enhances customer success management through automation. Set to launch in Summer 2021, Netformx SuccessXpert is a Customer Success Management Platform tailored for Cisco Partners, designed to empower Customer Success and Customer Experience Teams in effectively overseeing their Customer Experiences (CX) by: Automatically calculating customer success scores Enabling customers to streamline and expand their interactions based on personalized playbooks Delivering tailored Notifications and Alerts Guiding users in the steps necessary to earn and receive Lifecycle Incentive rewards Ensuring alignment with the customer's business objectives Adhering to the automation tools requirements of Cisco CX Advanced Specialization Providing automated Cisco data feeds that remove the need for manual uploads Developed collaboratively with Cisco Partners, SuccessXpert leverages Netformx's established reputation for equipping Cisco Partners with top-tier data collection, correlation, analysis, and insights, thereby enhancing overall operational efficiency and effectiveness in customer engagement.

What is Cisco Catalyst 8200 Series Edge Platforms?

Effortlessly connect with the SD-WAN framework to enable simple, plug-and-play configurations. Transform your efficient branch operations by utilizing customized, hardware-focused services. Manage your infrastructure from a central point with Cisco vManage, while also obtaining critical insights across the realms of internet, cloud, and applications through the combined power of Cisco vAnalytics and Cisco ThousandEyes solutions. The Cisco SD-WAN modular router is specifically crafted for small to medium-sized branches that necessitate improved throughput capabilities. In addition, this router is tailored for smaller branches that need to align with SASE-compliant, cloud-oriented security requirements, guaranteeing a strong and secure operational environment. This adaptability ensures that your network can respond to changing demands with ease and efficiency. Furthermore, this adaptability is crucial in today’s fast-paced digital landscape, where the ability to pivot quickly can lead to significant competitive advantages.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Netformx

Date Founded

1994

Company Location

United States

Company Website

www.netformx.com/products/successxpert/

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/site/us/en/products/networking/sdwan-routers/catalyst-8200-series-platforms/index.html

Categories and Features

Customer Experience

Not specified

Customer Success

Not specified

Categories and Features

Routers

Not specified

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