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What is Netigate?

Netigate offers a comprehensive online survey platform designed for both employee experience (EX) and customer experience (CX), enabling users to design surveys, target specific audiences for distribution, and track performance metrics effectively over time. Operating with servers located in the EU, Netigate ensures full compliance with GDPR regulations. The platform empowers organizations to gain valuable insights from customers, employees, and stakeholders instantly, facilitating the quick creation of surveys using customizable templates and allowing distribution at multiple touchpoints. Additionally, users can connect survey data to their own databases through an API interface, enabling immediate actions such as responses to negative feedback. Reports generated from surveys can be effortlessly shared throughout the organization, enhancing overall communication. Focusing on feedback related to CX and EX, Netigate stands out as a robust solution tailored for companies aiming to improve their engagement and feedback systems.

What is AskNicely?

AskNicely is a cutting-edge platform designed for gathering customer feedback, utilizing the Net Promoter Score (NPS) methodology to enhance customer experiences. This platform enables companies to easily gather insights via simple surveys. Additionally, it provides teams with real-time data, allowing them to swiftly respond to customer input. Moreover, AskNicely seamlessly connects with a variety of widely-used business tools, making it a versatile choice for organizations. By harnessing this integration, brands can streamline their feedback processes and implement improvements efficiently.

Media

Media

Integrations Supported

Startdeliver

Integrations Supported

AccessOwl
Blotout
ChurnZero
ClubReady
Commerce.AI
EnjoyHQ
HubSpot CRM
HubSpot Customer Platform
Intercom
Klipfolio
Kustomer
Results.com
Shopify
Style Intelligence
Workato
Wufoo
Xplenty
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Netigate

Date Founded

2005

Company Location

Sweden

Company Website

www.netigate.net

Company Facts

Organization Name

AskNicely

Date Founded

2014

Company Location

New Zealand

Company Website

www.asknicely.com

Categories and Features

Customer Feedback

Not specified

Employee Feedback

Not specified

Employee Survey

Not specified

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Analytics

Not specified

User Research

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Not specified

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

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