Netigate Reviews & Ratings

Netigate

4.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 4 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Netigate?

Netigate offers a comprehensive online survey platform designed for both employee experience (EX) and customer experience (CX), enabling users to design surveys, target specific audiences for distribution, and track performance metrics effectively over time. Operating with servers located in the EU, Netigate ensures full compliance with GDPR regulations. The platform empowers organizations to gain valuable insights from customers, employees, and stakeholders instantly, facilitating the quick creation of surveys using customizable templates and allowing distribution at multiple touchpoints. Additionally, users can connect survey data to their own databases through an API interface, enabling immediate actions such as responses to negative feedback. Reports generated from surveys can be effortlessly shared throughout the organization, enhancing overall communication. Focusing on feedback related to CX and EX, Netigate stands out as a robust solution tailored for companies aiming to improve their engagement and feedback systems.

What is Feedbox?

Our innovative system is designed to intelligently comprehend and analyze customer feedback and NPS satisfaction surveys, streamlining the decision-making process. By providing AI-driven surveys and sentiment analysis for open text responses, we enhance the overall efficiency and effectiveness of gathering insights. Additionally, we incorporate all key methodologies, including NPS and CSAT, to ensure comprehensive evaluations. Our platform serves as a holistic multichannel solution, easily accessible through tablets, QR codes, or various social media platforms, making it convenient for users to engage with. Ultimately, this system empowers organizations to better understand their customers and respond proactively to their needs.

Media

Media

No images available

Integrations Supported

Startdeliver

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$40/month/device

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Netigate

Date Founded

2005

Company Location

Sweden

Company Website

www.netigate.net

Company Facts

Organization Name

Feedbox

Date Founded

2011

Company Location

Mexico

Company Website

feedboxcem.com

Categories and Features

Customer Feedback

Not specified

Employee Feedback

Not specified

Employee Survey

Not specified

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Analytics

Not specified

User Research

Not specified

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys

NPS

Not specified

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