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What is Netigate?

Netigate offers a comprehensive online survey platform designed for both employee experience (EX) and customer experience (CX), enabling users to design surveys, target specific audiences for distribution, and track performance metrics effectively over time. Operating with servers located in the EU, Netigate ensures full compliance with GDPR regulations. The platform empowers organizations to gain valuable insights from customers, employees, and stakeholders instantly, facilitating the quick creation of surveys using customizable templates and allowing distribution at multiple touchpoints. Additionally, users can connect survey data to their own databases through an API interface, enabling immediate actions such as responses to negative feedback. Reports generated from surveys can be effortlessly shared throughout the organization, enhancing overall communication. Focusing on feedback related to CX and EX, Netigate stands out as a robust solution tailored for companies aiming to improve their engagement and feedback systems.

What is MyEcho?

MyEcho provides a powerful and intuitive survey platform that facilitates the collection of feedback from a range of stakeholders, including customers, employees, and partners, while also supporting various online surveys and forms. Whether you need straightforward, one-time surveys or intricate experience management tools, MyEcho is flexible enough to cater to your unique objectives and requirements. Each participant receives a personalized email containing a distinct link to the survey, enabling you to customize the message, subject line, and include your branding. In the same vein, an SMS can be dispatched to each participant, featuring an individual survey link that can be tailored to fit your style. Moreover, a concise survey link is provided for repeated access, which can be conveniently shared via email, posted on your website, or integrated into a blog. You can also leverage popular social media platforms like Facebook, Twitter, and WhatsApp by sharing a web link to broaden your survey's reach. Additionally, the QR code feature replicates the web survey experience, allowing participants to engage simply by scanning the code with their mobile devices. This QR code can be prominently printed on various promotional items, such as brochures and flyers, enhancing accessibility for your audience. With such a wide array of distribution methods available, MyEcho makes the process of gathering feedback both seamless and effective for you and your respondents, ensuring that insights are readily accessible. As a result, this platform stands out as a comprehensive solution for anyone looking to enhance their feedback collection efforts.

Media

Media

Integrations Supported

Startdeliver

Integrations Supported

Startdeliver

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Netigate

Date Founded

2005

Company Location

Sweden

Company Website

www.netigate.net

Company Facts

Organization Name

Lightstone Consumer

Company Location

South Africa

Company Website

www.my-echo.co.za

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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