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What is New Black EVA?

The Global Unified Commerce Ecosystem, developed by New Black, serves as a collaborative network of partners dedicated to bringing the concept of unified commerce to life for retailers prioritizing customer experience. This initiative addresses the modern consumer's need for a seamless shopping experience across multiple platforms by ensuring transparency in transaction, inventory, and customer data throughout the entire buying process, while also adhering to strict financial regulations. Achieving this level of integration requires enhanced connectivity among all systems and brand partners, who must work together harmoniously. The Global Unified Commerce Ecosystem equips retailers worldwide with innovative solutions that not only enhance customer interactions but also promote business growth. Additionally, the partners within this ecosystem operate on a global scale, allowing them to support international expansion goals while providing consistent solutions and multi-lingual support to enrich customer engagement. In essence, this collaborative model not only strengthens the retailers' market position but also prepares them to excel in an ever-evolving global marketplace, where consumer expectations continue to rise.

What is Contentserv?

Contentserv is an innovative cloud-based solution that integrates robust Product Information Management (PIM) with sophisticated Product Experience Management (PXM) features, allowing retailers, manufacturers, and distributors to centralize and improve their product information. Utilizing insights powered by artificial intelligence, along with Digital Shelf Analytics (DSA) and integrated Digital Asset Management (DAM), Contentserv simplifies complexity to provide consistent, ready-to-use content for various platforms, including eCommerce sites, marketplaces, and print media. The platform enhances data quality and workflow efficiency through its multilingual localization capabilities, parent-child taxonomy structure, and real-time collaboration tools. This unified strategy enables teams to quickly generate dynamic previews, automate product updates, and ensure brand consistency across all markets and channels. By facilitating centralized enrichment and efficient distribution, Contentserv significantly reduces time-to-market while empowering businesses to craft personalized, on-brand product experiences. Its user-friendly design and scalable infrastructure are tailored to adapt to the changing demands of contemporary omnichannel environments, ultimately guiding organizations toward measurable growth and improved customer satisfaction. This adaptability is crucial as businesses navigate the complexities of an ever-evolving digital landscape.

Media

Media

Integrations Supported

AX Semantics
Adyen
Agent Platform Vision
Amazon
Amazon S3
BigCommerce
DeepL
Google Analytics
Google Analytics 360
Google Shopping
Instagram
Magento
Matomo
Microsoft Azure
Productsup
Salesforce
Salesforce Agentforce Commerce
Walmart
atrify
eBay

Integrations Supported

AX Semantics
Adyen
Agent Platform Vision
Amazon
Amazon S3
BigCommerce
DeepL
Google Analytics
Google Analytics 360
Google Shopping
Instagram
Magento
Matomo
Microsoft Azure
Productsup
Salesforce
Salesforce Agentforce Commerce
Walmart
atrify
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

New Black

Date Founded

2015

Company Location

The Netherlands

Company Website

newblack.io/guc/

Company Facts

Organization Name

Contentserv

Date Founded

2000

Company Location

Germany

Company Website

www.contentserv.com/en

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Master Data Management

Data Governance
Data Masking
Data Source Integrations
Hierarchy Management
Match & Merge
Metadata Management
Multi-Domain
Process Management
Relationship Mapping
Visualization

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

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