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What is Newgen Claims Processing?

Optimize the entire claims process by automating every stage, from the initial loss notification and fraud detection to adjudication and final settlement. This system allows for the distinct handling of various claim types, such as death and maturity claims, while ensuring strict compliance with regulations to avoid any penalties. You will experience enhanced efficiency and accuracy in processing through features that manage data collection, oversee payments, handle salvage and recovery, process legal cases, and offer thorough monitoring. Additionally, the effective registration, adjudication, tracking, and oversight of all claim submissions are ensured. The integrated business rules facilitate automatic categorization of claims into “fast track” or “non-fast track” groups. Furthermore, you can effortlessly add or modify stakeholders involved in the claims process—such as garages, assessors, loss adjusters, surveyors, investigators, and claims officers—to boost operational efficiency. This all-encompassing strategy not only streamlines workflows but also promotes collaboration among all participants in the claims process. Finally, by implementing these enhancements, organizations can significantly improve their overall claims management experience.

What is MarvelX AI?

Insurance claims are the flagship use case for MarvelX, an agentic AI company serving financial services and highly regulated industries. Its AI claims agents run autonomous claims processing end to end: a claim arrives as a first notice of loss (FNOL), gets its policy validated, is adjudicated, and moves to settlement, so work that took days is finished in under an hour. The buyer list spans P&C, motor, travel, health, life, and embedded insurers plus MGAs and TPAs. Edge cases are escalated to human reviewers rather than forced through, a human stays in the loop on every decision, and the output is audit-ready. There is also a standalone option, AI document data extraction for insurance, for teams that want structured fields from documents (each carrying a source reference) without automated decisioning. MarvelX is extending this agent architecture into other regulated workflows, including KYC/KYB verification for notarial services, and connects to the systems teams already use: HubSpot plus the Dutch registries KVK, RDW, and SchadeGarant.

Media

Media

Integrations Supported

HubSpot CRM

Integrations Supported

HubSpot CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Price on request
Pricing is scoped to claim volume and workflows deployed. Get in touch for a quote.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

India

Company Website

newgensoft.com/solutions/industries/insurance/claims-processing/

Company Facts

Organization Name

MarvelX.ai

Date Founded

2025

Company Location

Netherlands

Company Website

www.marvelx.ai

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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