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What is Newgen Claims Processing?

Optimize the entire claims process by automating every stage, from the initial loss notification and fraud detection to adjudication and final settlement. This system allows for the distinct handling of various claim types, such as death and maturity claims, while ensuring strict compliance with regulations to avoid any penalties. You will experience enhanced efficiency and accuracy in processing through features that manage data collection, oversee payments, handle salvage and recovery, process legal cases, and offer thorough monitoring. Additionally, the effective registration, adjudication, tracking, and oversight of all claim submissions are ensured. The integrated business rules facilitate automatic categorization of claims into “fast track” or “non-fast track” groups. Furthermore, you can effortlessly add or modify stakeholders involved in the claims process—such as garages, assessors, loss adjusters, surveyors, investigators, and claims officers—to boost operational efficiency. This all-encompassing strategy not only streamlines workflows but also promotes collaboration among all participants in the claims process. Finally, by implementing these enhancements, organizations can significantly improve their overall claims management experience.

What is MarvelX AI?

MarvelX offers AI-powered claims agents focused on automating the claims processing workflow. This cutting-edge platform adeptly oversees extensive claims operations, beginning from the initial notice of loss (FNOL) and extending through policy validation, adjudication, and settlement. As a result, insurers can significantly reduce the time taken to handle claims from several days to under an hour, while simultaneously increasing their processing capacity without requiring more staff. Designed specifically for a variety of sectors including property and casualty (P&C), motor, travel, health, life, as well as embedded insurers, MarvelX also caters to managing general agents (MGAs) and third-party administrators (TPAs). The system meticulously verifies policy details, ensures completeness of submitted documents, and escalates any intricate cases to human reviewers, thereby maintaining a layer of human oversight in every decision, which leads to audit-ready outputs. For teams seeking data extraction without the need for decision-making, MarvelX also features AI-driven document data extraction for insurance, providing structured information from various claims documents, invoices, and policies, along with links to the original files. Moreover, MarvelX easily integrates with the existing systems already in use by claims teams, including platforms like HubSpot and Dutch registries such as KVK, RDW, and SchadeGarant, which streamlines their workflow. In summary, MarvelX not only enhances the efficiency and accuracy of claims processing but also positions itself as a transformative solution in the insurance industry. Its adaptability and user-friendly design make it an invaluable asset for modern claims teams.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

India

Company Website

newgensoft.com/solutions/industries/insurance/claims-processing/

Company Facts

Organization Name

MarvelX.ai

Date Founded

2025

Company Location

Netherlands

Company Website

Marvelx.ai

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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