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What is Newgen eGov Office?

Transform your government operations into a fully digital and paperless model by leveraging automation to create a more streamlined environment. With our eGov Office suite, you can establish an agile framework that boosts the efficiency and effectiveness of interactions between Government and Citizens (G2C), Government and Businesses (G2B), and Government and other Government entities (G2G). Ensure a seamless automated lifecycle for documents and communications, from their initial creation to final archival. Standardizing processes across various departments and agencies will enable rapid file management, making operations more efficient. In addition, cultivate a collaborative learning environment equipped with cutting-edge tools such as content rating systems, the ability to add citations, and chat forums for meaningful discussions. Implement a clearly defined escalation matrix complemented by alerts, notifications, and automated reminders to ensure swift actions and timely responses. Experience a user-friendly file viewing setup that features a green note sheet and supports digital signatures within PDF files, all while integrating barcode technology for efficient tracking of documents and correspondence. This comprehensive approach not only optimizes workflow but also significantly elevates the quality of service delivery for all parties involved, ultimately fostering a more transparent and accountable government. By adopting these innovative solutions, you pave the way for a more responsive and effective governance model.

What is CivicLive?

Each CivicLive website is built on our intuitive CivicLive content management system, specifically tailored to address the distinct needs of governmental agencies and organizations. Designed from the outset, our CMS is focused on serving a variety of government bodies effectively. CivicLive websites work in partnership with you to deliver outstanding, modern digital services to the public sector. With features that prioritize accessibility and a range of content modules embedded in the system, our CMS guarantees an excellent user experience for every visitor. You will value how our platform enhances meaningful two-way interaction between your governmental organization and the community it serves. Our training programs are aimed at equipping your staff with the skills required to manage the unique digital experiences of each citizen effectively. By implementing our government website CMS, you enable your team to improve citizen engagement, ultimately leading to a more interconnected community. This strategy not only elevates service delivery but also fortifies the bond between government and its constituents, creating a stronger civic environment for all. In fostering this relationship, you can also gain valuable insights into the needs and preferences of the community, thereby continuously improving the services provided.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

newgensoft.com/solutions/industries/government/e-gov-office/

Company Facts

Organization Name

CivicLive

Date Founded

2001

Company Website

www.civiclive.com/solutions/smart-websites

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

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