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What is Newgen eGov Office?

Transform your government operations into a fully digital and paperless model by leveraging automation to create a more streamlined environment. With our eGov Office suite, you can establish an agile framework that boosts the efficiency and effectiveness of interactions between Government and Citizens (G2C), Government and Businesses (G2B), and Government and other Government entities (G2G). Ensure a seamless automated lifecycle for documents and communications, from their initial creation to final archival. Standardizing processes across various departments and agencies will enable rapid file management, making operations more efficient. In addition, cultivate a collaborative learning environment equipped with cutting-edge tools such as content rating systems, the ability to add citations, and chat forums for meaningful discussions. Implement a clearly defined escalation matrix complemented by alerts, notifications, and automated reminders to ensure swift actions and timely responses. Experience a user-friendly file viewing setup that features a green note sheet and supports digital signatures within PDF files, all while integrating barcode technology for efficient tracking of documents and correspondence. This comprehensive approach not only optimizes workflow but also significantly elevates the quality of service delivery for all parties involved, ultimately fostering a more transparent and accountable government. By adopting these innovative solutions, you pave the way for a more responsive and effective governance model.

What is Libria?

Distributing precise information to the right people within a designated timeframe is often a daunting task. The Libria software simplifies the cumbersome process associated with handling FOIA requests. It offers a comprehensive management solution that supervises every aspect of the FOIA lifecycle, from capturing initial requests to tracking their progress, collecting necessary documents, managing communications, fulfilling requests, archiving information, and generating reports. Citizens benefit from the convenience of filing their FOIA requests online through Libria's intuitive public web portal. The system allows for the quick assembly of both paper and digital documents, incorporating features for scanning and importing. Additionally, sensitive information can be effectively concealed in response documents thanks to user-friendly redaction tools designed for optimal efficiency. Users are empowered to quickly dispatch correspondence using customizable templates and mail merge capabilities, ensuring that communications maintain a polished appearance. Furthermore, the compiled response documents can be sent through multiple channels, including email, a secure web portal, or physical mail, which enhances accessibility and efficiency throughout the process. Ultimately, Libria significantly improves transparency and responsiveness in accessing public information while fostering trust in the system. Its innovative approach not only streamlines workflows but also promotes greater accountability in managing public records.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$3000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

newgensoft.com/solutions/industries/government/e-gov-office/

Company Facts

Organization Name

MSF&W

Date Founded

1991

Company Location

United States

Company Website

www.msfw.com/products/libria

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

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