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What is NewgenONE Digital Workplace Management?

NewgenONE Digital Workplace Management is a comprehensive solution designed to digitize and optimize government administrative processes end to end. Powered by the NewgenONE AI platform, it creates a connected digital workplace that enables departments to collaborate efficiently while adhering to compliance mandates. The platform automates everyday operations such as correspondence management, approvals, meeting scheduling, and committee coordination. Electronically driven workflows replace paper-based processes, improving accuracy and reducing delays. RTI, FOIA, and parliamentary query management are handled through structured allocation and response mechanisms that improve accountability. Knowledge workers can compile responses efficiently while maintaining a clear audit trail. NewgenONE also supports document lifecycle management, ensuring records are reviewed, archived, and retrieved securely. Built-in case and records management strengthen transparency across public sector operations. The platform’s low-code capabilities allow agencies to adapt workflows without heavy IT dependency. AI-driven insights improve process visibility and operational decision-making. Integration with existing enterprise systems ensures continuity without disruption. NewgenONE ultimately helps government organizations deliver faster, more reliable, and citizen-centric services.

What is ArkCase?

Boost your case management productivity with ArkCase, a platform certified by FedRAMP that is designed to customize and automate extensive case management workflows, guaranteeing consistent and prompt responses. Eliminate the challenges of lost documents, misplaced correspondence, missed deadlines, and the resulting stress. ArkCase offers a flexible case management solution that works seamlessly across various platforms. You can choose to deploy ArkCase as a fully on-premise system, a hybrid setup, or a cloud-based solution, providing the flexibility to enhance your existing systems or completely transform your technological landscape. This versatility empowers agencies to achieve swift, end-to-end processing through a queue-based workflow developed by FOIA experts. From the initial intake to the final release, ArkCase optimizes and streamlines numerous tasks to foster greater efficiency and collaboration among teams. With features like bulk redaction, de-duplication, automated transcription of audio and video, progressive disclosure, and machine-assisted identification, ArkCase stands out in the domain of case management. Moreover, the platform not only simplifies operations but also significantly alleviates the workload for team members, allowing them to focus on more strategic initiatives. Ultimately, ArkCase represents a significant advancement in how organizations manage their case workflows.

Media

Media

Integrations Supported

Integrations Supported

AWS Marketplace
Rocket TMON One

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$60 per user per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

newgensoft.com/solutions/industries/government/digital-workplace-management/

Company Facts

Organization Name

ArkCase

Company Location

United States

Company Website

www.arkcase.com

Categories and Features

Government

Not specified

Categories and Features

Legal Case Management

Calendar Management
Document Management
Expense Tracking
Records Management
Task Management
Time Tracking

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