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What is News API?
Discovering global news has never been easier with our JSON API, which allows you to access articles and breaking news from a diverse array of online news organizations and blogs. This News API is a straightforward REST API that delivers search results in JSON format for both contemporary and historical news articles obtained from over 80,000 sources worldwide. Users can explore hundreds of millions of articles available in 14 languages across 55 different countries. Accessing JSON results is simple through basic HTTP GET requests, or you can take advantage of one of the SDKs designed for your preferred programming language. If you're in the development stage, you can initiate a trial without needing to provide credit card information. Users can refine their searches by using single keywords or by enclosing entire phrases in quotation marks for exact matches. Moreover, you can indicate essential terms that must appear in the articles and eliminate specific words to filter out unwanted content. Additionally, you have the flexibility to limit your searches to particular publishers by entering their domain name, which helps you delve into articles from both prominent and specialized news entities. This extensive functionality guarantees that you can efficiently navigate the expansive landscape of news content and find precisely what you need. To maximize your experience, consider leveraging advanced search options to tailor your results further.
What is Cadalys Concierge?
Cadalys Concierge™ is an advanced and elegant Help Center that seamlessly integrates with Salesforce, providing outstanding automation for self-service options, ticketing, and knowledge management. This platform uniquely combines a personalized, predictive search experience with essential help desk functionalities, guaranteeing that employees, customers, and partners receive the necessary support without delay. By leveraging Machine Learning and AI-enhanced search capabilities, users can quickly find more pertinent information as the system adapts to deliver the most relevant search results for a variety of inquiries. The powerful search mechanism considers factors like the popularity of Knowledge Articles, user ratings, and the latest publication dates to effectively rank results. Each user's interaction is tailored to their individual preferences and requirements, enhancing the personalized experience. Moreover, feedback on articles is managed within a Service Level Agreement (SLA) framework, ensuring that updates are made promptly. Concierge also takes charge of the review processes for articles, automatically identifying content that needs revision. It provides recommended actions for swift resolutions, which can be adjusted by article type or category, or customized for specific entries, ensuring that users consistently access the most pertinent and current information. Ultimately, Cadalys Concierge™ transforms the support experience by fusing state-of-the-art technology with a design centered around user needs, empowering organizations to deliver exceptional service. The platform not only enhances efficiency but also fosters a culture of continuous improvement in support operations.
API Availability
Has API
API Availability
Has API
Pricing Information
$449 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
News API
Company Website
newsapi.org
Company Facts
Organization Name
Cadalys
Date Founded
2008
Company Location
United States
Company Website
www.cadalys.com/concierge
Categories and Features
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management