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What is Nexchar?

Nexchar provides a comprehensive Point of Sale system alongside a robust eCommerce platform. With Nexchar, you have all the essential tools required to effectively oversee your business operations directly from your smartphone, making management more convenient than ever.

What is ICS Flow?

An all-encompassing platform that combines CRM, VoIP, payment systems, workflow management, scheduling, and various communication tools is designed for a multitude of uses, such as sales, marketing, customer service, debt collection, appointment scheduling, and business process outsourcing. This solution enables the creation of a customer-centric business model that effectively connects sales initiatives with customer support, fostering improved satisfaction among clients. By offering a clear overview of the sales pipeline, it deepens your insights into the processes that drive business achievements. Our support in automating the billing procedures transforms how you perceive debit orders, featuring elements like automated debit order collections and instant payment request links. Moreover, users benefit from alerts regarding returned debit orders, expedited credit services, verification of banking and account information, and automated notifications through both email and SMS. Centralizing all communication ensures that you can monitor every interaction from a single dashboard, which streamlines message dispatch at any point in the workflow. This comprehensive solution not only simplifies operations but also boosts efficiency at every customer interaction, leading to a more cohesive operational strategy. By integrating these elements, businesses can significantly enhance their overall performance.

Media

Media

Integrations Supported

Microsoft Excel

Integrations Supported

Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nexchar

Date Founded

2021

Company Location

Bangladesh

Company Website

www.nexchar.com

Company Facts

Organization Name

ICS Flow

Date Founded

2002

Company Location

South Africa

Company Website

icsflow.com

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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