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What is Nexi Bloom Chat?

Nexi Bloom Chat is a comprehensive customer communication platform that revolutionizes how businesses interact with their clients by providing immediate, personalized, and secure chat capabilities. It offers a seamless live chat experience featuring instant messaging with flawless delivery, ensuring conversations feel natural and responsive. The platform supports 24/7 availability and employs smart routing and proactive chat invitations to engage visitors effectively and turn them into customers. Businesses benefit from extensive visitor tracking and website monitoring, allowing agents to see real-time visitor activity and interact when help is needed most. The chat widget is highly customizable, easily integrated into websites, and compatible with multiple popular channels such as WhatsApp, LINE, and mobile devices. Robust security measures including end-to-end encryption guarantee privacy and data protection for every conversation. Nexi Bloom Chat provides extensive analytics, unlimited chat and ticket history, and a range of integrations that enhance agent productivity and streamline support workflows. Its user-friendly mobile apps enable support teams to respond quickly from anywhere, improving responsiveness and customer satisfaction. By fostering better collaboration within teams and across departments, it supports improved project management and client communication. Nexi Bloom Chat’s free trial offers businesses the opportunity to experience its advanced features without risk, making it an ideal solution for companies aiming to elevate their customer support.

What is ControlHippo?

Efficiently handle multiple WhatsApp accounts while seamlessly linking them to a CRM system for improved communication. Getting started with ControlHippo is remarkably straightforward; simply scan the provided QR code and you'll be up and running in no time. Our easy setup process ensures that you gain quick access to all features, saving you valuable time and effort. By consolidating WhatsApp conversations, you can bolster collaboration among your sales, support, and marketing departments, leading to enhanced customer interactions through a single interface. Additionally, the integration with Pipedrive allows for automatic conversion of incoming WhatsApp messages into leads, ensuring that no potential customer is overlooked. This automation not only maximizes your sales pipeline but also enhances overall operational efficiency. With these innovative tools at your disposal, your team can transform the way it communicates and manages customer relationships, paving the way for greater success. Ultimately, embracing such technology positions your business for a future of streamlined interactions.

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Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
WhatsApp
Zoho CRM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
WhatsApp
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nexi Bloom LLC

Date Founded

2024

Company Location

United States

Company Website

nexibloom.com

Company Facts

Organization Name

ControlHippo

Company Location

India

Company Website

controlhippo.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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